Warehouse Supervisor

Supply Chain

Accountable for quality, standards, service and desired outputs within inter-related functional areas of responsibility. May be responsible for work of others.

Job Purpose

To ensure that the balance between great Customer Service and Cost Compression is struck by satisfying Customer Demand in a Safe, efficient and effective manner with continuous improvement being top of mind.

Key Accountabilities and Outputs

Health, Safety and Environment

Maximum Safe Pallet stacking heights complied with

Site housekeeping standards maintained using the 5S philosophy

Ensure adherence to site safety standards as head of Safety, Health and Environmental Committee

Ensure compliance to all relevant legislation

Conduct Planned Job Observations.

Ensure adherence to site safety standards and critical member of Safety, Health and Environmental Committee in line with the OSH Act.

Ensure the safe operation of vehicles in accordance with the Road Traffic Act within and outside of the Distribution Centre.

Ensure compliance to all relevant legislation and support a safe environment for The Beverage Companys Employees, Contractors and Visitors.

Enhanced Customer Service

Maintain good Customer relations by delivering on promise consistently.

Feedback on all Customer comments, queries and suggestions within the service level agreement.

Supervision of all Forklift Drivers and Pickers.

Feedback on queries, complaints, incorrect loading and picking conducted to prevent recurrence.

Turn around Times in Warehouse is met as per standard

Effective stock quality management

Warehouse stock age standards maintained by ensuring stock rotation principles applied

Ensures quality control through checking packaging on warehouse floor and prior to loading

Effective inventory management

Participation in handover process before and after every shift

Accurate stock counts performed when requested

Maintain clear and effective communication with Stock Clerk, Warehouse Controller and Warehouse Supervisor Management and Leadership

Ensure that The Beverage Companys Vision, Mission, Values and strategic goals are communicated and understood by all Employees and Contractors.

Employees are managed in accordance with The Beverage Companys Performance Management philosophy.

Provide on the job coaching and mentoring to promote continuous improvement.

Manage Employees in a manner that maintains a healthy Industrial Relations climate.

Employee punctuality, Time and Attendance managed to meet operational requirements and within budget confines.

Ensure that all Employees are conversant/compliant with relevant business information, policies, processes and procedures.

Accurate checking, loading and unloading of vehicles

Ensure that all independent check conducted of all loads to ensure correct quantities of split and full pallets

Accurate recording of returns

Facilitate efficient loading and unloading of vehicles

Maintain clear and effective communication with Warehouse Controller / and other team members

All documentation accurately and comprehensively completed

Routine Responsibilities

Perform physical inventory counts and investigate variances.

Physical activity to be recorded in the ERP system to promote visibility and good governance.

Engage with the Distribution Controller to execute loading inline with the Load Plan.

Resourcing plans to be developed in line with volume forecasts.

Ensure efficient and accurate picking and loading of Distribution vehicles.

Ensure that vehicles are loaded within the TAT standard.

Equipment operated safely within Manufacturers specifications and compliant with the OHS Act.

Validate Time and Attendance/Overtime for clocking Employees

Adherence to Food Safety Requirements

Commitment to The Beverage Companys Food Safety policy and its objectives

Ability to understand and implement all food safety requirements

Adherence to and the enforcement of Food Safety Policies, SOPs and PRPs

Compliance with PPE requirements including jewellery policy

Compliance with personal hygiene requirements in accordance with the organisations code of practice

Active engagement in all training including competency testing

Regular practice of hand washing and sanitising

Prevention of cross-contamination of products no allergens allowed in the manufacturing facility

Responsible for raising any food safety risk to the relevant personnel such as the Team Leader or Food Safety personnel

Reporting of any illness or communicable disease before the commencement of shift

Compliance with all legal, regulatory and customer requirements

Enforce GMPs and conduct themselves in a manner conducive with food safety practices

Maintain high standards of housekeeping and hygiene of equipment, facilities and work environment

Informed and vigilant on food defense and food fraud risks

Promote, encourage and continuously grow the organisations food safety culture

Maintain zero compromise on product quality and safety

Collaborate with internal food safety team to realise the organisations goals of retaining GFSI certification and continuous improvement

Financial Management

Continuously seeks financial optimisation opportunities and demonstrates an Entrepreneurial outlook.

Monthly financial performance analysed, necessary plans put in place to correct if required with detailed commentary supplied.

Conversant with relevant business information, policies, processes and procedures

Qualifications and Experience

Bachelors Degree (3 years) / NQF level 7 (Essential)

Upto 2 years experience (Supervisory) FMCG

MS Excel; MS Word; SAP; E Mail; MS PowerPoint

Key Qualities

Communication

Detailed verbal or written instructions or requests to employees or contractors

Problem Solving

Proactive identification of functional problems related to a specific process or policy, determine cause and impact, and choose the best alternative to solve the problem based on guidelines provided and an understanding of the theory or practices underpinning the problem.

Relationships Maintained

Others in own work area