Branch Administrator

ABOUT THE ROLE

The Branch Administrator at BMG South Africa plays a crucial role in providing administrative support to various departments within the organisation. Reporting to the Head of Operations, the Administrator is responsible for performing a wide range of administrative tasks to ensure the smooth and efficient operation of the office and its functions.

DUTIES AND RESPONSIBILITIES

Communication

• Represent the company in all forms of communication, maintaining good working relationships and networks with internal and external stakeholders, external suppliers, and clients.
• Respond to and follow up on all enquiries by email, telephone and personal visits as required.
• Responsibility for building and maintaining positive relationships with internal and external stakeholders
• Demonstrate a strong customer service focus and quality communication and output in all interactions with key stakeholders and external contacts

Office Management

• Manage office supplies, equipment, and facilities.
• Coordinate maintenance and repairs as needed.
• Ensure the cleanliness and organization of the office environment.

SHEQ

• Maintain safety files in accordance with applicable legislation
• Conduct inspections and monitor the work area to ensure safety compliance
• Coordinate internal SHEQ audits
• Manage documentation in line with SHEQ requirements
• Oversee the issuance of Personal Protective Equipment (PPE)
• Coordinate calibration of measuring equipment as applicable
• Update documentation as prescribed by the SHEQ department
• Communicate policies disseminated by the SHEQ department
• Facilitate Toolbox talks
• Report all incidents of Occupational Injuries (IOD) to the SHEQ department
• Support with incident investigations as appropriate

Document Management

• Maintain and organise electronic and physical filing systems.
• Manage document storage, retrieval, and archiving.
• Ensure compliance with document retention policies and procedures.

Meeting Coordination

• Schedule meetings, appointments, and conference calls.
• Arrange meeting rooms, equipment, and catering as required.
• Prepare meeting agendas, materials, and minutes.

Data entry and Reporting

• Enter data into databases, spreadsheets, and other software systems.
• Generate reports, charts, and graphs from data as requested.
• Maintain accuracy and integrity of data records.

Travel Arrangements

• Coordinate travel arrangements for staff members, including flights, accommodations, and transportation.
• Prepare travel itineraries and expense reports

Administrative Report

• Provide general administrative support to department heads, managers, and staff members as needed.
• Assist with special projects, presentations, and research tasks.

EDUCATION, EXPERIENCE AND SKILLS

• National Certificate NQF Level 4 / Grade 12
• Business Admin Diploma (Advantageous)
• Proven experience (1-2 years) in an administrative role, preferably in a corporate or office setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• Excellent organisational skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to multitask, prioritise tasks, and meet deadlines in a fast-paced environment.
• Discretion and confidentiality in handling sensitive information.
• Proactive attitude and willingness to take on new challenges.
• Familiarity with office equipment and procedures.
• Valid driver's license and willingness to travel occasionally as needed.
• Problem-solving skills
• Ability to work autonomously
• Excellent attention to detail
• Ability to multitask

If you have not received notification regarding your application within 2 weeks, please accept that your application was unsuccessful.

Job Types: Full-time, Permanent

Work Location: In person