Settlement Risk Reconciliation Investigator

6 days ago

Johannesburg Metropolitan Area, South Africa Lesaka Technologies Inc. Full time


Join Lesaka as a Settlement Risk Reconciliation Investigator – Safeguard Accuracy in Every Transaction


Location:
Johannesburg


Reporting To:
Department Manager / Supervisor


Direct Reports:
None

Are you detail-oriented, analytical, and passionate about financial accuracy? Lesaka is looking for a
Settlement Risk Reconciliation Investigator
to join our Reconciliation team — a critical function that ensures every cent is accounted for and every transaction reconciled with precision.

As a Settlement Risk Reconciliation Investigator, you'll play a key role in validating cash movements, investigating discrepancies, and ensuring that client settlements are accurate and complete. This is more than a back-office role — it's a frontline position in risk mitigation and operational integrity.


What You'll Do:


• Verify all bag transactions and ensure correct settlement flagging


• Import and reconcile bank statements with actual movements


• Allocate statement items to corresponding bags


• Ensure payments and deposits are correctly linked to authorized settlements


• Confirm that counted values match bag closures


• Investigate and resolve exceptions and anomalies


• Interact with internal and external customers to resolve queries


• Conduct device decoding evaluations for deeper investigations


• Visit Cash Centres and Client Sites to review video footage and complete investigations


• Compile and submit Final Investigation Reports and Incident Reports


What You Bring:


• Strong multitasking ability in a fast-paced environment


• Matric required; Degree preferred


• Valid driver's licence and reliable vehicle — ready to hit the road


• Experience in reconciliation, investigations, or financial operations (advantageous)


Key Traits We Value:


• Analytical thinking & attention to detail


• Accountability & integrity


• Problem-solving mindset


• Strong communication & customer engagement skills


Your Impact Will Be Measured By:


• Accuracy of reconciliations and investigations


• Timely resolution of exceptions


• Quality of reporting and stakeholder feedback


Work Hours:


• Monday – Friday | 08:00 – 17:00

Preference will be made to support EE / AA measures

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