Network Support Technician

2 weeks ago


Alberton, Gauteng, South Africa Onboarded Solutions Full time R900 000 - R1 200 000 per year


We're Hiring: Internal IT Senior Network and Desktop Support Technician | Alberton, Johannesburg (On-site)

Are you a tech-savvy professional passionate about keeping systems running smoothly and teams connected? We're looking for a skilled
Internal IT Senior Network and Desktop Support Technician
to join a leading telecommunications company specializing in high-speed fiber and wireless networks.

In this role, you'll provide
Tier 1 and Tier 2 IT support
across hardware, software, and network systems — ensuring the reliability of both head office and remote operations. You'll handle everything from user setup and troubleshooting to maintaining the company's internal network and ensuring IT security best practices are followed.

Key Responsibilities:

Desktop & application support for internal users (Windows, macOS, Microsoft 365)

Network monitoring and troubleshooting (LAN/WAN, Wi-Fi, VPN, VoIP)

Implementing IT security measures and managing user accounts (Active Directory, MFA, antivirus)

Supporting mobile and remote field teams across multiple locations

Assisting in server and infrastructure maintenance

What You'll Need:

2–4 years' experience in IT support, desktop support, or help desk roles

Strong knowledge of Windows 10/11, Microsoft 365, and TCP/IP networking

Excellent troubleshooting, communication, and documentation skills

Relevant IT certifications (A+, Network+, or Microsoft Certified) are a plus

This is an
on-site role
based in
Alberton, Johannesburg
, offering a dynamic environment within a growing telecoms infrastructure company.



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