IT Support Technician

1 week ago

Alberton, Gauteng, South Africa Pink Elephant Full time R120 000 - R180 000 per year

We are seeking a motivated Junior to Intermediate IT Support Technician for a short-term contract to assist with a range of hands-on technical and infrastructure tasks. This role will focus on tidying, documenting, and supporting our existing IT and network environment, with some end-user support over the December period when core staff are on leave.

KEY RESPONSIBILITIES:

· Conduct audits of existing network infrastructure, cameras, and connected equipment to ensure accurate records and optimal configuration.

· Tidy and organize network and power cabling in the warehouse, server room, and related areas to improve accessibility and safety.

· Create clear diagrams and documentation of the current IT infrastructure, including network topology and device locations.

· Provide general IT support to staff as required primarily during December holiday coverage including troubleshooting hardware, software, and connectivity issues.

· Assist with light cabling tasks such as running, labeling, or terminating network cables under supervision.

SKILLS & EXPERIENCE:

· 1–3 years of experience in IT support or a related technical field.

· Good understanding of basic networking concepts (switches, routers, IP addressing, etc.).

· Familiarity with CCTV or camera network systems (basic knowledge sufficient).

· Hands-on experience with cable management or physical IT setups.

· Ability to create simple network diagrams.

· Strong attention to detail and willingness to perform practical, on-site tasks.

· Good communication skills and a proactive approach to problem-solving.

Job Type: Temporary

Contract length: 3 months

Work Location: In person

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