Computer Technician
1 week ago
Company Description
Matrix Warehouse Computers has been a prominent name in the computer components and hardware industry since 2001, opening its first branches in South Africa. Known for its cutting-edge technology and expertise, Matrix is a leading online electronics store, offering a wide range of computer components and other electronics with ease. In addition to the online store, Matrix has multiple physical locations in South Africa, staffed by tech-savvy experts ready to assist with purchases, upgrades, and repairs. Matrix is dedicated to leading the IT field by staying ahead of the competition, keeping up with the latest technological advancements, and providing excellent service.
Role Description
This is a full-time, on-site role for a Computer Technician located in Woodmead. The Computer Technician will be responsible for providing technical support, performing computer maintenance, troubleshooting, and computer repair. The role involves working with various operating systems and ensuring the smooth functioning of computer hardware and software. Daily tasks will include diagnosing and resolving hardware and software issues, performing system upgrades, and providing excellent customer service to ensure high levels of customer satisfaction.
Qualifications
- Technical Support, Troubleshooting, and Computer Repair skills
- Experience in Computer Maintenance and Operating Systems
- Excellent problem-solving abilities
- Strong communication and customer service skills
- Ability to work independently and as part of a team
- Relevant certifications such as CompTIA A+, N+
- Previous experience in a similar role is preferred
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