Senior Sales

2 weeks ago

Durban, KwaZulu-Natal, South Africa BETSoftware Full time

Job Description

  • Strong organizational and time management skills with the ability to handle multiple priorities.
  • Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel) and CRM platforms.
  • Ability to thrive in a fast-paced, dynamic environment with a proactive and solution-oriented mindset.

Responsibilities
Sales Operations & Support

  • Lead and manage sales administration processes, ensuring timely and accurate handling of customer inquiries, lead tracking, and order processing.
  • Support the sales team with documentation, reporting, and CRM updates to enable efficient sales execution.
  • Maintain and optimize customer databases and sales records across digital and telephonic channels.

Campaign Planning & Execution

  • Define, coordinate, and manage sales campaigns aligned with business objectives.
  • Monitor campaign performance and provide insights to improve engagement and conversion.
  • Collaborate with marketing and product teams to ensure consistent messaging and delivery.

Finance Coordination & Contract Management

  • Work closely with the finance team to ensure accurate tracking of sales transactions, billing, and revenue reporting.
  • Oversee contract lifecycle management, ensuring all customer agreements are properly documented, stored, and compliant with internal policies and industry regulations.

Product Knowledge & Customer Engagement

  • Develop and maintain a strong understanding of Hollywood Connect's service offerings, pricing plans, and promotions.
  • Train and support team members to effectively communicate product benefits and address customer inquiries from Finance to Support staff.
  • Ensure high-quality customer interactions and service delivery.

Cross-Functional Collaboration

  • Coordinate with internal departments (e.g., installations, activations, support) to ensure seamless service provisioning.
  • Act as a liaison between sales, finance, and operations to align goals and resolve issues efficiently.

Qualifications

  • Relevant Degree/Diploma in Business Administration, Marketing, or related field (preferred).
  • Proven experience in sales administration, campaign coordination, or business operations.
  • Excellent communication and interpersonal skills.
  • Experience working with finance teams and managing contracts.

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