Systems Integration Specialist

The Systems Integration Specialist is a key role responsible for designing, implementing, and maintaining seamless integrations between diverse IT systems, applications, and platforms within our organization. This role ensures systems operate cohesively to enhance business processes, optimize performance, and support strategic goals.

In addition to troubleshooting complex integration issues and collaborating with stakeholders to identify system needs, the role includes a strong focus on cybersecurity API integrations with the organization's Business Management Systems (BMS) and other dashboarding platforms. The specialist will also develop and maintain reports, build interactive dashboards, and leverage DevOps methodologies to streamline operations and ensure continuous delivery.

By utilizing API calls and ensuring scalable, secure solutions, the Systems Integration Specialist contributes to improved data visibility, operational efficiency, and the organization's ability to make data-driven decisions while advancing its technological and cybersecurity posture.

General Responsibilities:
- Design, implement, and maintain system integrations between applications and infrastructure.
- Troubleshoot and resolve complex system issues related to integration and hosting.
- Collaborate with stakeholders to identify integration needs and propose solutions.
- Support AI-ready infrastructure design and implementation.
- Ensure high availability, scalability, and security of integrated systems.
- Monitor performance of integrated systems and address any inefficiencies.
- Develop and maintain documentation for integrations, configurations, and procedures.
- Train IT staff and end-users on system usage and best practices.
- Research and adopt emerging technologies to enhance system capabilities.

Requirements:
- Bachelor's Degree in Computer Science, Information Systems, or a related field.
- 5+ years in systems integration, software development, or related roles.
- Proficiency in integration tools and platforms (e.g., APIs, middleware, scripting).
- Strong understanding of hosting and computing infrastructure.
- Knowledge of network configurations, cybersecurity, and data management.
- Proven track record of designing and implementing complex integrations across diverse platforms.

Preferred Skills:
- Experience in NetDevOps and/or DevOps practices.
- Knowledge of AI infrastructure design and support.
- Industry certifications (e.g., Microsoft, AWS, ITIL) are highly desirable.
- Experience with cloud platforms (Azure, AWS, or Google Cloud).

Advantageous Skills:

1. Integration and API Development:
- Proficient in creating and managing API integrations (e.g., RESTful APIs, SOAP).
- Strong knowledge of API management platforms such as Postman, Swagger, or Apigee.
- Experience integrating cybersecurity tools with Business Management Systems (BMS) and dashboarding platforms.

2. Data Analytics and Reporting:
- Expertise in developing reports and dashboards using tools like Power BI, Tableau, or QlikView.
- Advanced data visualization and storytelling capabilities.
- Strong understanding of SQL and database management for querying and reporting.

3. DevOps and Automation:
- Hands-on experience with DevOps tools and practices (CI/CD pipelines, Jenkins, Git, Docker, Kubernetes).
- Automation of workflows using tools like Ansible, Terraform, or scripting (Python, Bash, PowerShell).

4. Cybersecurity and Compliance:
- Knowledge of cybersecurity principles and standards, particularly for API security and data protection.
- Familiarity with SIEM tools (e.g., Splunk, Darktrace) and their integration with operational dashboards.
- Ability to implement secure data exchanges across platforms.

5. Systems and Infrastructure Knowledge:
- Expertise in cloud platforms (Azure, AWS, or Google Cloud).
- Proficient in hybrid or multi-cloud system integrations.
- Understanding of hosting, network configurations, and scalability.

6. Project Management and Collaboration:
- Strong project coordination skills with a focus on delivering integration projects on time and within scope.
- Excellent communication and collaboration skills to work with cross-functional teams and stakeholders.