Front Desk Receptionist

2 weeks ago

Bellville Western Cape, South Africa Eduzone Nursery School Full time R66 000 - R90 000 per year

1. Reception and Communication

  • Welcoming Visitors: Greet and welcome parents, children, staff, and other visitors in a warm, friendly, and professional manner, often being the "face" of the school.
  • Phone Management: Answer all incoming phone calls promptly and professionally, taking and relaying messages accurately.
  • Email and Correspondence: Manage the school's general email inbox, responding to or forwarding enquiries in a timely manner. Handle incoming and outgoing mail and deliveries.

2. Security and Safety

  • Access Control: Strictly monitor and control access to the premises, ensuring all visitors adhere to security protocols.
  • Child Pick-up/Drop-off: Monitor and track the arrival and departure of children, ensuring all children are signed in and only released to authorised adults, following strict safeguarding procedures.
  • Attendance Tracking: Maintain and update daily registers (morning and afternoon) and follow up on absent children/late arrivals, and prepare daily fire registers.
  • Emergency Contact: Serve as the first point of contact during an emergency, liaising with staff and management.

3. Administration and Support

  • Administrative Tasks: Provide general clerical and administrative support such as filing, photocopying, scanning, laminating, and maintaining office equipment.
  • Record Keeping: Maintain and update child, parent, and staff records on the school's database/filing system, including contact details and necessary documentation (e.g., registration forms, medical info).
  • Enrolment Support: Assist the Nursery Manager with initial admission enquiries, sending out registration packs, and maintaining the school's waiting list.
  • Office Management: Ensure the reception and front office area is neat, tidy, and well-organised. Order and manage stationery and supplies.

4. Key Requirements & Attributes

  • Essential: Excellent communication (verbal and written) and interpersonal skills.
  • Essential: Proficiency in computer skills (MS Office/email/database systems).
  • Essential: Highly organised, detail-oriented, and capable of multitasking and managing competing priorities.
  • Essential: A friendly, patient, discreet, and professional demeanour with a genuine love for children and an understanding of the importance of child safety and safeguarding.

Job Types: Part-time, Permanent

Pay: From R5 500,00 per month

Expected hours: No less than 35 per week

Work Location: In person

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