Strategic Client Solutions Lead

1 week ago


Johannesburg, Gauteng, South Africa RMB - Rand Merchant Bank Full time R1 800 000 - R2 500 000 per year

Job Description
Dear Future Strategic Client Solutions Lead,

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.

United by our proud heritage and strong ethics. Innovative ideas, it's the magic of our people and culture that sets us apart.

Now, is the time to imagine your next move with South Africa's number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

This role entails liaising closely with clients to influence and enable them to derive optimal benefit from the full functionality of solutions suite.

Are You Someone Who Can

  • Understand the client or potential client's business processes system requirements banking needs and key strategy.
  • Perform a needs analysis be the client interface and facilitate client workshops.
  • Understand traditional and nontraditional competitor offerings and strategies.
  • Understand international best practices and behavioural trends in corporate.
  • Understand the assigned market sector and segment
  • Ensure you are act as the Coverage go to person for the product/s you are responsible for.
  • Ensure you are understanding the following aspects of the product/s you look after functionality shortcomings benefits for clients' operational support processes and the new product pipeline development.
  • Provide detailed client requirements to the product houses.
  • Ensure that marketing collateral is up to date and available for all to use brochures MS Word content and PowerPoint slides.
  • Design the implementation plan and coordinate the rollout of the plan with the client BU specialists and Service Managers.
  • Manage the solution design client engagement and client interface using project management disciplines.
  • Influence product development priorities based on strong business cases.
  • Project manage the onboarding of clients using the complex solutions in conjunction with the relationship product and service teams.
  • Design the implementation plan and coordinate the rollout of the plan with the client BU specialists and Service Managers.
  • Respond to complex solicited and unsolicited requests for proposals (RFPs) and proposals using professional high-quality presentations and documentations.
  • Collate client presentations generic proposals and tender specific responses.
  • Coordinate stakeholder engagement to solicit content and input.
  • Be the liaison between legal compliance and pricing.
  • Create end-to-end value propositions that include current and new product and solution sets pricing service and channel delivery model that meet current and anticipated future client needs.
  • Provide input and guidance on pricing as part of the solution.
  • Understand the new product commercialisation roadmap and strategic innovations taking place across the bank.
  • Design integrated and bank wide solutions that apply hook and honeypot thinking and achieve increased market share of wallet and revenue diversification.

You Will Be An Ideal Candidate If You

  • have a Bachelor of Commerce in Business Management/Finance. A Bachelor of Commerce with Honours in Business Management/Finance will be advantageous.
  • have 5 to 10 years' experience in Client Solutioning and Product

You Will Have Access To

  • Opportunities to network and collaborate
  • Challenging Work
  • Opportunities to innovate

Are you interested to take the step? We look forward to engaging with you further. Apply now

Post
RMB

*Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.*
23/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.



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