Head: Digital Technology

Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

To lead Momentum Corporate's digital technology transformation, innovation, AI Strategy & adoption, and embed digital nativity across the organization. This is a technical and delivery focused role pivotal in shaping the future of the business through strategic technology leadership to help Momentum Corporate achieve the strategic ambition of being a digital business.

Requirements

• Post graduate qualifications in Business, Information Technology, Computer Science or related field.

• 8-10 years of IT experience in technical roles (Software Engineering, Data Analytics, Digital Transformation)

• At least 5 years experience managing a team

• 3 – 5 years of experience in an insurance or financial industry environment with experience in employee benefits as an added advantage.

• Certifications that demonstrate expertise in Digital Transformation, innovation, technology, and architecture are a plus.

• Certifications in Architecture, AI/Machine Learning or Data Science.

• Sound knowledge of business systems and product management.

• Good understanding of agile, scrum and SAFe deployment.

Duties & Responsibilities

Strategic Development & Technology Implementation

• Develop and execute a forward-looking digital technology strategy aligned with business objectives.

• Develop and implement digital technology strategies and roadmaps.

• Ensure integration of digital initiatives into strategic planning and execution.

• Lead the design and implementation of new digital technologies, systems, and processes (e.g., cloud computing, AI, ML, automation).

• Oversee delivery of digital systems and change management initiatives.

• Oversee solution prototyping and proof of concept (POC) development to validate innovative ideas and technologies.

AI Strategy & Adoption

• Develop a comprehensive AI strategy and roadmap.

• Identify high-impact AI use cases to enhance productivity, automate tasks, or improve customer service.

• Oversee the deployment and integration of AI models into existing products and systems.

• Promote AI adoption across the organization and cultivate an innovative culture.

• Monitor and evaluate the performance of deployed AI models and ensure they deliver measurable results.

• Stay informed about AI advancements and market trends.

• Sound knowledge and experience of AI and GenAI concepts including but not limited to LLM, prompt engineering etc.

• Embedding AI models into software products, fine-tuning them for domain-specific use cases, and implementing efficient inference strategies.

Process Optimization & Change Management

• Develop and implement solutions to digitize services, optimize operations, and improve efficiency.

• Re-evaluate and redesign existing business processes to improve efficiency, productivity, and customer experience through digitalization.

• Lead change management in partnership with Human Capital and other stakeholders.

• Champion digital adoption across business units.

Data Strategy & Analytics

• Drive data strategy and analytics to inform decision-making and improve digital maturity.

• Use data to monitor the performance of digital initiatives, assess their impact, and make informed decisions for improvements.

• Define and monitor KPIs to measure transformation success and ROI.

• Develop metrics and key performance indicators (KPIs) to measure the success and effectiveness of digital initiatives.

Governance, Risk & Compliance

• Implement digital governance frameworks including data security and regulatory compliance.

• Establish AI governance frameworks to ensure safe, ethical, and responsible AI use.

• Define ethical principles for AI, addressing concerns like bias and safety.

• Implement operational controls and accountability for the AI lifecycle.

• Identify and mitigate potential risks associated with digital projects.

• Ensure that digital projects comply with data protection regulations and cybersecurity best practices.

People, Culture & Innovation

• Foster a culture of innovation through emerging technologies and digital ecosystems.

• Foster an organisational culture of innovation to encourage exploration and development of new ideas, products, services, and business models.

• Identify and develop AI talent within the organization.

• Drive communication and training efforts to build AI skills and knowledge.

• Ensure leadership buy-in and foster collaboration between business and IT teams.

• Partner with product, operations, finance, and IT teams to align transformation efforts.

• Coordinate rollout of AI tools, analytics dashboards, and digital engagement platforms.

Knowledge

• Awareness of current and emerging technologies (e.g., cloud computing, artificial intelligence, IoT) and their potential impact on the organization

• Understanding of digital transformation initiatives and how to integrate new technologies into existing business processes

• Understanding of cybersecurity principles, practices, and regulations to protect organizational data and systems

• Knowledge and experience of software engineering.

• Extensive knowledge of project management methodologies, including Agile and Waterfall

• Strong grasp of IT governance, risk management and compliance

• Proficiency in project management principles and tools to oversee IT initiatives from conception to completion

Competencies

• Making Decisions

• Empowering Individuals

• Managing Tasks

• Generating Ideas

• Interacting with People

• Directing People

• Providing Insights

• Taking Action