Executive Assistant

6 days ago


Cape Town, Western Cape, South Africa Somewhere Full time
Position: Executive Assistant / Operations Admin

Salary $1000 - $1500

Full-time, Monday - Friday 9am - 6pm Central Time 

Fully remote (Preference for South African candidates)

Core responsibilities
  • Process daily web store orders, especially:
    • Batch of web orders that drops at 8 a.m. Central.
    • Ensure orders are placed same day where possible.
  • General admin and ops support for Lisa, including:
    • Data entry and order processing.
    • Tedious but important tasks that require high attention to detail.
  • Side projects / ongoing backlog work:
    • Reorganizing and cleaning up Google Drive files and folders.
    • Other similar operational clean-up projects.
  • Light customer communication:
    • Email outreach to customers when items are out of stock.
    • Over time, potential to make outbound calls to customers to resolve order issues.
    • Shop staff can share responsibility for phone calls if accent is an issue.
Must-haves in the candidate
  • Very strong attention to detail.
  • High independence and self-sufficiency; minimal hand-holding.
  • Proven ability to execute repetitive / tedious tasks consistently and accurately.
  • Strong written English and solid spoken English that is comfortable for US customers.
  • At least ~2 years of relevant experience in admin / operations / order processing or similar.
  • Comfortable working in Google Workspace (especially Google Drive).
Nice to have
  • Basic graphic design skills (e.g. Canva, basic Illustrator/Photoshop) are a plus but not required.
  • Any experience in print, merch, or ecom is helpful but not mandatory.
Work hours and structure
  • Some flexibility for a couple of hours outside overlap for longer-focus tasks like Google Drive cleanup.

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