Area Sales Manager: CSB Regions

1 week ago

Durban, KwaZulu-Natal, South Africa Telkom Full time R250 000 - R750 000 per year

Structural Information
Job number:

Job title:
Area Sales Manager: CSB Regions

Job grade:
M5

Group/ BU:
CSB

Division:
CSB Retail

Span of control:
0-5

Reports to:
Senior Management

Core Description
Responsible for overseeing the sales activities and support all sales channels within a specific geographic territory or area. The key focus is to drive business growth and revenue; adapt sales strategies to fit local market conditions and customer preferences; execute plans to meet or exceed sales targets; cultivate consumer relationships; identify new market opportunities for the company to expand market presence.

Job Responsibilities
Sales Execution:

  • Develop and implement effective sales strategies to drive sales growth in the designated area.
  • Analyse regional market trends and discover new opportunities for growth and additional revenue streams.
  • Identify underperforming areas and develop actions plans to improve sales and market share.
  • Manage and expand relationships with key accounts, channel and strategic partners.
  • Build and maintain strong, long-lasting customer relationships to foster trust and loyalty.

Operational excellence:

  • Recruit, manage, develop, coach and mentor sales teams to achieve sales targets.
  • Collaborate with the internal stakeholder (for example, marketing) to plan and execute promotional activities or events.
  • Ensure continuous high level customer satisfaction through excellent service and support
  • Report on regional sales results and interpreting data to adjust strategies as needed.
  • Represent the company at regional industry events and networking functions.
  • Ensure key strategic partners uphold Telkom policies, processes and standards, as well as brand protocols at all times.

Regional demand and insights:

  • Provide detailed and accurate regional business insights and opportunities to assist in business planning and decision-making.
  • Monitor competition within the assigned region and develop responsive and proactive strategies to remain competitive.
  • Facilitate sharing of cross-functional best practices to improve ways of working.
  • Monitor regional performance and provide specific remedial actions/ interventions.

Core Competencies
FUNCTIONAL KNOWLEDGE

Business Acumen; Telkom products and services; Sales Strategies; Sales Channels; Sales Tools; Market Trends

Functional Skills
Decision Making; Empowering; Leadership Communication; Motivational Capacity; Relationship Management; Problem Solving

ATTITUDES/ LEADERSHIP COMPETENCIES

Adaptability

Certifications

  • None

Education

  • NQF 6: 3 year Diploma/ National Diploma
  • OR NQF 4 (Grade 12)

Experience

  • 5 Years relevant experience
  • OR 7 years experience

Additional Information
Qualifications and Experience:

  • Qualifications preferably in a sales/ commercial related field.
  • Sales experience, preferably in the Telecommunication industry.

Special Requirements

  • Valid Drivers license

Physical Requirements

  • None

Key Stakeholders

  • Strategic partners
  • Customer agencies
  • Sales operations Commercial partners

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