Employee Benefits Consultant

4 days ago

Johannesburg, Gauteng, South Africa FirstRand Full time R250 000 - R400 000 per year
Job Description

Hello Future Employee Benefits Consultant (fixed term contract)

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

To capture payroll requests on time and within specified cut off time periods which includes management of payroll processes, ensuring accurate and timely payroll delivery for employees. To resolve expert advice on payroll-related matters and ensure compliance with legislation and First Rand Policies
Are you someone who can:
  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Build and maintain relationships with clients and internal stakeholders that promote cross delivery process solutions.
  • Conduct inbound system support calls in a professional manner, ensuring an excellent and accurate client service enhancing the client experience.
  • Resolve customer queries effectively or alternatively, escalate unresolved queries for resolution in accordance with operational goals and standards.
  • Contribute to effective Human Resources administration services, by correctly preparing and processing employee formalities/documentation in accordance with operational goals and standards.
  • Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.
  • Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared.
Competencies:
  • Ability to work under pressure and meet deadlines.
  • Strong organizational skills and ability to manage multiple tasks.
You will be an ideal candidate if you:

Qualifications:
  • Bachelor's degree in finance, Accounting, Human Resources, or a related field.
  • Professional certification in payroll management is advantageous
Experience:
  • Qualification: HR related
  • Experience: Workday and PaySpace would be advantageous
Skills:
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail and accuracy.
  • Proficient in Microsoft Office Suite, particularly Excel.
  • Strong communication and interpersonal skills.
You will have access to:
  • Opportunities to network and collaborate.
  • Challenging work environment.
  • Opportunities to innovate.
We can be a match if you are:
  • Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.
  • Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Are you interested to take the step? We look forward to engaging with you further. Apply now

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

14/11/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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