Team Leader – Contact Centre

**Team Leader** We are recruiting for a new business operation based in Jhb to service an international client. **Are you ready to take the next step in your career?** The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client’s contractual...

Our client, a software provider in the healthcare industry, is in search of a self-motivated individual to join their Finance department.. **Duties & Responsibilities**: - Debtors' reconciliations, reports and collection. - Implement payment arrangements and ensure collection of payment by scheduled due date. - Maintain team's age analysis and follow up on...

Job Summary: To effectively manage subordinates within the Call Centre by ensuring that they deliver a service to customers that is in accordance with the clients’ requirements. - Key Responsibilities and Deliverables: Administration - Maintain record keeping of staff scorecards timeously - Maintain and administer CVS system - Authorize Adhoc...

We are looking for people with disabilities to join a Contact Centre Learnership, based in Johannesburg North. You will be part of the learnership where you will attend training and complete workplace experience Requirements • Completed Matric • Only Persons with a disabilities can apply (medical report required) • South African Citizen

AUDIT TEAM LEADERNdemex Consulting is seeking qualified Audit Team Leader who is passionate and enthusiastic about auditing to join the dynamic Ndemex team.Responsibilities· Lead the team through the entire audit process, review audit reports with an eye on quality, thoroughness, and accuracy.· Understand the client's industry and deliver exceptional...

Lead. Transform. Accelerate Growth.Quantanite is expanding — fast — and our excellence is being recognized across the industry. We are proud to announce that we have been awarded TOP BPO Operator of the Year 2025 at the prestigious BPESA Awards, alongside numerous other recognitions in multiple other categories.As we continue scaling and onboarding major...

To effectively manage and maintain the call centre calls in a professional and diplomatic manner, ensuring excellent customer service at all times. The incumbent must ensure that the calls logged are successfully closed in a timely manner. **Roles and Responsibilities** - Providing a professional service in terms of advice and problem solving to telephonic...

**Job Purpose** We are seeking a self-driven and experienced Field Sales Team Leader to join our Johannesburg branch. The Field Team Leader will be responsible for managing and motivating a team of field agents, driving sales performance, and ensuring alignment with company standards and client expectations. Must be able to have great client service...

Overview & Purpose:We are seeking a collaborative and strategic CRM Manager to work closely with our very experienced Head of CRM in leading the CRM function at Dream Team Gaming, a leading online casino operator.The role will support the Head of CRM and co-drive shaping and delivering strategies that enhance player engagement, retention, reactivation, and...

7+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 5+ years of experience in Contact Center Technologies/CCaaS, or building integrations across WFM, CRM and other contact centre solutions or experience with communications protocols...