Ruckus and Arista Brand Manager

Please note that the responsibilities listed below are not exhaustive and may be expanded or modified as necessary to meet the evolving needs of the organization.

MAIN PURPOSE OF POSITION:

The main purpose of the Ruckus Brand Manager encompasses a wide range of responsibilities pertaining to the product's life cycle and you will oversee a product, or part of it, from ideation to distribution.

Brand Manager Job Duties and Responsibilities.

Business Strategy Development and Execution

• Training on vendor processes and systems
• Managing minimum certification level of partners
• Involving partners in vendor training and events
• Ensure operational excellence of vendor within the partner.
• Orders are placed on vendor timeously.
• Quotes are fast and accurate.
• Credits are passed by the vendor and to the reseller/partner.
• ETA and delivery information
• Escalation of partner operational issues at vendor and focus on resolution.
• Understand the development strategy for the vendor and implement it in the SBM sector.
• Increase customer coverage / count for vendors and Pinnacle.
• Increase vendor product coverage for the vendor
• Increase geographic coverage for the vendor
• Define and document a development plan with each partner and focus on the execution
• Review the plan every quarter.
• Present the status of the development plan back to vendor
• Training and up-skilling of partners and First Distribution
• Development partner to grow sales and presales resources of partner.
• Training on vendor sales tools

Vendor & Partner Relationship Management

• Technical, Presales
• Sales Management, Marketing Working with the partner to drive marketing initiatives on behalf of the vendor, these initiatives may include.
• Marketing events
• Tele-campaigns
• Internal incentives
• Promotion of vendor events
• Driving vendor GTM's with the partner
• Managing the vendor sales process
• Deal Registration
• Discount Management
• Lobbying support for partner at the vendor
• Margin management (ensuring the integrity of channel pricing)
• Vendor sales funnel management & reporting funnel to vendor
• Enlisting vendor support to drive the opportunity to closure
• Vendor relationship management
• Making sure that relationships are maintained with key vendor contacts that are required to be successful quarterly reviews for the partner.
• Solution focus for each partner
• Vendors focus on each product.

Product Lifecycle Management

• Take ultimate responsibility for the revenue target allocated to the partner.
• Drive FD's product focus within each respective partner
• Be the custodian of the Ruckus relationship at the partner.
• Ensure that Ruckus' products are top of mind with all key stakeholders within the partner.
• Analyze market segments and develop marketing strategies to build product demand by creating effective solutions and awareness of the product and brand
• Provide marketing plans and GTM plans for the sales team
• Liaise with Ruckus and industry to understand product and market trends and amend plans accordingly to ensure efficient product life cycle management and maximize opportunities
• Clearly communicate product, market strategy, objectives and technical
• Strategic account management plan for all channel partners to be presented once a quarter as part of your quarterly review
• Monitor inventory (inventory turns, stock aging, stock days, obsolesces, stock-outs) for the stock to meet all key performance indicators
• Negotiate targets, rebates, co-op marketing funds, stock rotation, pricing, and supply
• Manage orders and warranty return
• Ensure that customer-related queries are effectively dealt with and solved
• Assist the team with other related functions when and where required
• Submit Weekly / Monthly/quarterly reports as required by management, Ruckus, and partners

Internal training associated with competencies:

• During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Requirements

• Grade 12
• Tertiary Qualifications would be advantageous.
• 3 Years of Accounts Management / Product management experience in Networking
• 3 years of IT Distribution experience
• Excellent knowledge of MS Office suite is essential.
• Knowledge of CRM and ERP systems is preferred.

Skills and Abilities

• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure.
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Excellent time management skills

Ability to meet Job Requirements

• Fluent in English
• Own reliable transport and a valid driver's license

Office Requirements:

• Work-from-office environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role