Retail Store Supervisor

4 days ago

Cape Town, Western Cape, South Africa Pro Select Consulting Full time R104 000 - R240 000 per year


Our Client - A National apparel store requires a supervisor to join their Kenilworth Store. 

Duties Include:

  • Oversee staff activities, provide training, and ensure employees follow store policies.
  • Create and manage work schedules to ensure adequate staffing levels during busy and slow periods.
  • Evaluate employee performance, provide feedback, and conduct performance reviews.
  • Handle complex customer inquiries, complaints, and ensure a high level of customer satisfaction.
  • Address and resolve customer issues, sometimes escalating them to higher management if necessary.
  • Monitor sales performance and help achieve store sales targets.
  • Oversee inventory levels, stock replenishment, and manage stocktake processes.
  • Ensure that products are displayed according to company standards to maximize sales.
  • Ensure the store is clean, organized, and adheres to health and safety regulations.
  • Oversee cash transactions, manage cash registers, and ensure accuracy in financial operations.
  • Responsible for opening and closing the store, including securing premises and handling alarm systems.
  • Generate and analyze sales reports to inform business decisions.
  • Communicate with higher management regarding store performance, challenges, and strategies for improvement.

NOTE* ONLY CANDIDATES THAT RESIDE IN THE NEAR VACINITY OF KENILWORTH WILL BE CONSIDERED 


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