Floor Supervisor

2 days ago

KwaZuluNatal, South Africa The Foschini Group Full time R250 000 - R500 000 per year
Description

Responsibilities:  

  • The ability to support the store management team to provide outstanding leadership to the store team. 

  • Ensures the team executes operational excellence through a customer centric mindset. 

  • Generating high levels of motivation and commitment within the store. 

  • Allocate time effectively; handle multiple tasks and completing priorities. 

  • Provide input and manage merchandise and visual principles. 

  • Drive performance through the store KPI's (e.g. turnover, rewards, new accounts, visuals. etc). 



Qualification: 

  • A Matric certificate. 



Skills: 

  • Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

  • High flexibility and ability to adapt to different customers and situations. 

  • A high sense of urgency with demonstrated ability to work independently. 

  • High flexibility and ability to adapt to different customers. 

  • An outstanding leadership, interpersonal and communication skills. 

  • Ability to work a flexible schedule to meet the needs of the business. 

  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 

  • Strategic Sales Planning 

  • Managing the Sales Process 

  • Customer Value Management 



Behaviours for success:  

  • Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 

  • Effectively building formal and informal relationship networks inside and outside the organization. 

  • Building strong customer relationships and delivering customer-centric solutions. 

  • Making good and timely decisions that keep the organization moving forward. 

  • Anticipating and adopting innovations in business-building digital and technology applications. 

  • Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 

  • Making good and timely decisions that keep the organization moving forward. 

  • Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 

  • Good verbal/ written communication skills and good organisational skills 

  • Strong organizational and planning skills 

  • The ability to multi-task in a fast-paced environment 

  • The ability to work independently. 

  • The ability to take initiative. 

  • A high level of attention to detail 



Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. 

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