Bakery Manager

**Job Advert Summary**:
To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.

**Duties & Responsibilities**:
**Merchandising Management**

Conducts regular quality checks on merchandise

Executes plano guide 100%

Handles product as per SOP

Ensures products are produced according to recipe specifications

Ensures department is ready for trade by store opening time

Identifies fast selling lines within store, and implications on margin and sales opportunities

Ensures product is wrapped and packed according to standards

Ensures sufficient product available for customer demand

Ensures compliance to hygiene, housekeeping and safe working standards

Monitors the implementation of all promotional activities - adherence to promotional calendar

Back up areas are kept clean and clear

Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area

Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum

**Food Safety & Hygiene**

Ensures that hygiene and housekeeping standards are maintained

Ensures stock rotation

Monitors the adherence to food safety and health and safety standards are maintained

Manages Non-Conformances via effective corrective action

Implements cleaning schedules and checks effective cleaning and sanitation

Recording of Food Safety Daily Checklist

**Customer Services Management**

Responds to customer requests

Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability

Ensures department standards are maintained, equipment is manned and in working order

**Staff Management**

Communicates critical information to staff

Set targets and activities - priorities, delegates and communicates

Handles procedural, policy and legislative non compliance

Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste

Checks and amends Kronos scheduling

Coaches staff

**Administration**

Ensures that all equipment is properly maintained in effective working order

Ensures that general maintenance standards are met

Monitors waste, and ensures procedures are adhered to

Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets.

Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer

**Systems**

Gap scanning out of stocks

Identifies, counts, and records out of stocks & over stocks

Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning

Processes IDTs via SAP

Actions reduced to clear on SAP as per SOP

Checks for electronic communications regularly during the working day

Processes waste

Ensure PID’s are counted correctly as per the National P & L schedule

**Minimum Requirements**:
Experience as a Baker / Bakery Supervisor/Manager

Preferably NQF 2 Bakery qualification

**Competencies**:
Achieving results through others

Plan, organize and follow up on activities and plans

Adhere to standards and policies

Customer Orientation

Communication skills - clearly conveying message and actively listening

Business mindedness

Bakery Skills

Production Planning

**Additional Information**:
All applicants will be required to successfully complete the appropriate assessment as well as meeting the requirements and competencies above as assessed through a competency based interview.