Assistant Front Office Manager 5-Star Luxury Hotel, Cape Town

3 days ago

Cape Town, Western Cape, South Africa PTY Full time R120 000 - R180 000 per year


Career Growth, Hospitlaity Recruitment are looking for a friendly, professional, and customer-oriented Assistant Front Office Manager to join a luxury 5-star hotel in Cape Town team. As the Assistant front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts.

You need to have good people skills, a professional appearance, and be highly organized to be a successful front office manager. The ideal candidate will have previous customer service and office management experience.

Assistant Front Office Manager Responsibilities:

  • Supporting, training, and supervising front office staff.
  • Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
  • Handling customer complaints and special requests.
  • Scheduling staff shifts and managing other HR-related tasks.
  • Maintaining an orderly appearance throughout the reception area.
  • Monitoring stock and ordering office supplies, including stationery and information leaflets.
  • Preparing monthly management reports on customer feedback, bookings, and cancellations.
  • Managing the departmental budget.
  • Updating files and records.
  • Enforcing all cash-handling, checking, and credit procedures.

Front Office Manager Requirements:

  • High school diploma or an associate's degree.
  • Client services or management experience.
  • Great interpersonal and communication skills.
  • Excellent problem-solving skills.
  • Basic accounting skills.
  • The ability to remain positive and focused in a fast-paced environment.
  • Good time management skills.
  • Great computer skills and the ability to learn new skills quickly.
  • A professional appearance.

  • 5 star Hotel Head Chef

    7 days ago

    Cape Town, Western Cape, South Africa Tych Business Solutions Full time R400 000 - R700 000 per year

    Company DescriptionTych Business Solutions is a highly successful independent recruitment consultancy based in South Africa, with offices in Durban, Johannesburg, and a network of locations across the country. Specializing in permanent, contract, and temporary staffing, Tych serves diverse industries with tailored recruitment services. The company prides...

  • Hotel Receptionist

    1 week ago

    Cape Town, Western Cape, South Africa The President Hotel Full time R250 000 - R400 000 per year

    Because every great stay begins with a genuine smile.At The President Hotel, we believe that memorable experiences begin long before a guest steps into their room. They begin the moment they are greeted with warmth, professionalism, and care. OurReceptionistsare the heartbeat of the guest journey, creating lasting impressions through attention, empathy, and...

  • Hotel Restaurant Manager

    1 day ago

    Cape Town, Western Cape, South Africa The President Hotel Full time R120 000 - R240 000 per year

    The President Hotel is seeking an energetic and experiencedRestaurant Managerto lead the operations of our dinner service restaurant.This hands-on leadership role calls for a hospitality professional who thrives in a dynamic environment, inspires their team through example, and consistently delivers memorable guest experiences. You'll oversee daily...

  • HR Officer

    1 day ago

    Cape Town, Western Cape, South Africa Pepperclub Hotel Full time R250 000 - R450 000 per year

    Job DescriptionHR Officer – Pepperclub Hotel, Cape TownDepartmentHuman ResourcesReports toHR ManagerPepperclub Hotel is elevating its HR function, and we are looking for a confident, organised and people-focused HR Officer to help build a consistent and high-performing HR operation. This role is central to supporting our teams, strengthening our internal...

  • Hotel Maintenance Manager

    1 week ago

    Cape Town, Western Cape, South Africa The President Hotel Full time R250 000 - R400 000 per year

    Because Excellence Depends On What Happens Behind The Scenes.At The President Hotel, every guest experience relies on the quiet precision and reliability of our engineering and maintenance operations. From the first light switch to the last elevator ride, every detail reflects our commitment to excellence, safety and luxury service. If you are a technically...

  • Pastry Commis Chef

    1 week ago

    Cape Town, Western Cape, South Africa Pepperclub Hotel Full time R450 000 - R550 000 per year

    Job DescriptionAbout the RolePepper club Hotel & Spa is seeking aPastry Comis Chefto join our award-winning kitchen brigade. This is a fantastic opportunity for an aspiring pastry professional to grow within a luxury 5-star environment while learning from our Executive and Pastry Chefs.As part of our pastry team, you will help prepare, produce, and present...

  • Hotel Financial Controller

    2 weeks ago

    Cape Town, Western Cape, South Africa The President Hotel Full time R120 000 - R180 000 per year

    At The President Hotel, our transformation toward elevated luxury relies on disciplined financial leadership, strong governance, and insights that guide smart operational decisions. We are seeking an experiencedHotel Financial Controllerto lead and refine our full financial function while supporting the Executive Team across all departments.If you are a...

  • Assistant Front Office Manager

    1 week ago

    Cape Town, Western Cape, South Africa Marriott International Full time R900 000 - R1 200 000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationAC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a...

  • Sales Executive Luxury Hotel

    3 days ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time R300 000 - R600 000 per year

    Sales Executive Luxury Hotel & Travel Trade AccountsLocation: Camps Bay, Cape TownSalary: R R30 000 per monthAre you a charismatic sales star who thrives on building relationships, chasing big wins, and working with a product that practically sells itself? Ready to swap your dull desk view for uninterrupted ocean sunsets and luxury surrounds?This is not...

  • Food & Beverage Manager

    3 days ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time R420 000 - R840 000 per year

    Food & Beverage Manager - Luxury HotelCape TownCan you lead from the front, balance the numbers, delight the guests, and build a culture of excellence, all at once?Not every manager is cut out for this.This is about taking charge of the heartbeat of a luxury hotel, where every plate, pour, and performance defines the guest experience.You will own it...