Cashier and Customer Service Assistant

1 week ago


Midrand, Gauteng, South Africa Cake Zone Confectionery Full time R150 000 - R250 000 per year

Cake Zone Confectionery

Cake Zone is opening a new flagship studio at Mushroom Farm Retail Center on Allandale road in Midrand and requires a capable Customer Service Assistant to support the management and smooth operation of our new branch. The successful candidate will play a key role in ensuring operational excellence and outstanding customer service.

Minimum Requirements

  • At least 3 years' experience in major retailer customer or restaurant environment
  • Strong administrative and organizational abilities with excellent attention to detail
  • Proficiency in MS Office (especially Excel) and general computer skills.
  • Matric certificate (compulsory) plus a post-matric qualification in administration or computer skills
  • Valid South African ID and a clear criminal record.
  • Driver's license is advantageous.
  • Familiarity with the bakery/confectionery industry will be a plus
  • Strong communication skills (verbal and written).
  • Must be punctual, honest, diligent, and reliable

Key Responsibilities

  • Interact with our clients and provide outstanding customer service
  • Assist in coordinating and managing customer event cake orders with production teams.
  • Verify, reconcile, and monitor orders to ensure accuracy and timely delivery.
  • Ensure accurate cashier transactions and safeguard against stock loss or theft.
  • Oversee product merchandising, stock rotation, and daily stock counts of confectionery items

Job Type: Full-time

Work Location: In person



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