Franchise Executive

A franchise executive plays a senior leadership role within a motor retail organization, overseeing the strategy, growth, and performance of the franchise.

The successful applicant will report to the Motus Retail CEO.

MAIN PURPOSE
To lead , grow, and optimise a franchise network by setting strategic direction, ensuring brand consistency, supporting, and driving overall business performance. 

GENERIC OUTPUTS

Strategic Alignment:

• Maximise profitability and sales
• Maximise sales of value-added products
• Sales of parts and servicing of brands
• Identify opportunities to grow brands in region
• Ensure customer satisfaction
• Grow footprint of dealers in region
• Marketing of brands in region
• Strong management and leadership skills required
• Recruit and develop staff in departments
• Attain and maintain Transformation goals
• Guide and mentor employees

Operations:

• Increase sales of new, used, workshop, parts in order to achieve Financial Year Budget
• Ensure an excellent level of customer service is adhered to
• Promote and handle events, launches, social media and corporate social responsibility
• Ensure that there is continuous Product and technical training for dealers
• Ensure company complies with Health and Safety regulations and company regulations
• Quarterly Board meeting reporting and attendance
• Implement brands' CI across all dealers and all advertising
• Quarterly review with all Business units
• Weekly meetings with dealers and review performance MTD
  

Financial:      

• Compile budgets and forecasts
• Maximise margin across all product departments
• Analyse and manage costs
• Manage working capital to reduce interest bill
• Manage Stock to acceptable holding levels
  

Market share PBIT/ PBT:

• To develop strategies to drive dealership revenue, profitability and market share in the region
• Develop and implement people capacity plans in line with delivery, performance objectives and budget, in partnership with specialised areas across the value-chain
• To achieve and exceed financial targets, as per agreed budget
• Optimally manage and control the cross-functional areas in the division
• To formulate and implement dealerships practices in compliance with legal requirements
• To ensure customer acquisition and retention via customer focused interventions in the dealership
• To generate enthusiasm and set an appropriate brand example in line with the franchise standards
• Stay informed and up to date regarding competitor intelligence and awareness, via proper market analysis
• Track performance in order to measure and improve operational efficiency for the dealerships
• Create a positive work climate and culture to energies employees, give meaning to work

Position Knowledge

• Dealership experience
• Proven management track record
• Knowledge of CPA, FAIS, FIC, POPIA, Right to Repair and other legislation
• Knowledge of Financial Accounts
• Agility in order to cope in a volatile market results
• Good leadership skills in order to drive business
• Ability to solve problems and create new ideas
• Networking skills
• Communication skills
• Presentation skills
• Negotiation skills
• Ability to make decisions

Position-related Skills

• Service Driven
• People Orientated
• Results Driven
• Effective Decision Maker
• Strategic thinking ability

Position Experience

• Dealer Principal experience is essential
• Previous exposure to various retail motor industry business disciplines within a customer focused
• Retail motor industry experience - mandatory

Education, Essential Competency Requirement

• BCom/ other relevant tertiary business/ commercial qualifications (preferable)
• Leading and Supervising
• Persuading and Influence
• Adhering to Principles and Values
• Formulating Strategies and Concepts
• Planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and commercial thinking
  

APPLICATION REQUIREMENTS: 

• Applications should be accompanied by a curriculum vitae, copies of certificates, indicating achievements, knowledge, skills and qualifications
  
• Applicants will have to sign consent for ITC, FIC, criminal checks and relevant psychometric assessments to be undertaken
  
• Should you not have received a response within 4 weeks of the closing date of this advert, please consider your application unsuccessful

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