Director, Franchise Operations, Zimbabwe

Location(s):

South Africa

City/Cities:

Johannesburg

Travel Required:

26% - 50%

Relocation Provided:

No

Job Posting End Date:

October 28, 2025

Shift:

Job Description Summary:

Are you a dynamic leader with a knack for driving growth and forging strong relationships?

We are seeking a professional to join our team as a Franchise Director. In this pivotal role, you will have the opportunity to shape the future of our franchise system, developing strategies that align with our organizational goals and drive our success.

You will manage the overall P&L, and build relationships with key partners, including bottlers and government entities. If you're looking for a role where you can make a significant impact and contribute to our ongoing growth, this is the opportunity for you.What You'll Do for Us:

• Driving the on-going growth through our franchise system.
• Developing short and long-range objectives consistent with organization guidelines.
• Managing the overall P&L.
• Developing relationships with key constituencies including bottlers, government, etc.
• Owning tactical and operational plans with a short to mid-term focus (1-3 years), executing organizational strategy in alignment with parent/independent organization objectives.
• Managing a large team of professionals or multiple small teams led by team leaders/supervisors or managers.
• Operating with broad latitude in a complex environment, acting as a subject matter expert within the organization, managing large projects or processes, coaching lower level professionals in skills, delegating work to them and reviewing it.
• Making improvements of processes, systems, or products to enhance performance of the job area.
• Solving problems by identifying the root cause of the problem and modifying solutions applied to similar problems.
• Influencing parties within and outside of the job function at an operational level regarding policies, procedures, and practices.
• Communicating with parties within and outside of own job function, and potentially with parties external to the organization (e.g., customers, vendors, etc.)

Qualifications & Requirements:

• A University Degree (Master) or equivalent experience in Business, Management, or a related field.
• At least 5-7 years of prior relevant experience in franchise management, P&L management, and relationship development.
• Proven experience in developing short and long-range objectives consistent with organization guidelines.
• Demonstrated ability to manage a large team of professionals or multiple small teams.
• Experience operating with broad latitude in a complex environment, acting as a subject matter expert within the organization, managing large projects or processes, and coaching lower level professionals.
• Proven track record in making improvements of processes, systems, or products to enhance performance.
• Strong problem-solving skills, with the ability to identify the root cause of the problem and modify solutions applied to similar problems.
• Excellent communication skills, with the ability to influence parties within and outside of the job function at an operational level regarding policies, procedures, and practices.

What We Can Do For You:

• Career Development: The Coca-Cola Company offers a wide range of resources and programs to support your career development, including global learning programs and leadership development programs.
• Exposure to World Class Leaders: Availability to global leaders that will expand your network and exposure you to emerging technologies and techniques. 
• Agile Work Environment: We embrace agile with management that believes in removing barriers, so you are empowered to experiment, iterate, and innovate. 

Skills:

Act as a Change Agent, Act as a Change Agent, Apply an Enterprise Mindset, Build Inclusion, Business Integrations, Business Partnerships, Business Planning, Channel Management, Develop Talent, Envision the Future, Execution Excellence, Foster Innovation, Influence Across the Network, Long Term Planning, Make Courageous Choices, Market Dynamics, Negotiation, Relationship Management, Revenue Growth Management, Storytelling, Strategy Development, Strategy Implementation, System Economics, Systems Thinking, Thrive in Ambiguity {+ 1 more}

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

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