SU - Medical Virtual Assistant

1 day ago

Johannesburg, Gauteng, South Africa Somewhere Full time US$9 600 - US$18 000 per year
Role Description

This is a full-time remote role for a Medical Virtual Assistant at a U.S.-based healthcare organization. The Medical Virtual Assistant will provide administrative and clerical support to healthcare professionals, ensuring seamless patient management and operational efficiency. This role involves handling patient communications, managing medical records, and scheduling, while maintaining a high standard of confidentiality and professionalism.

Qualifications

  • 2+ years of experience in a medical or healthcare administrative role.
  • Familiarity with Electronic Health Records (EHR) systems such as Kareo, Athenahealth, or similar.
  • Strong written and spoken English communication skills.
  • Knowledge of medical terminology, procedures, and healthcare workflows.
  • Proficiency in Microsoft Office Suite, Google Workspace, and other administrative tools.
  • Strong organizational skills and attention to detail.
  • Ability to handle confidential information with discretion.
  • Experience with insurance verification and billing is a plus.

Responsibilities

Administrative Support:

  • Schedule and manage appointments for healthcare professionals and patients.
  • Organize and update patient records in EHR systems.

Patient Communication:

  • Handle patient inquiries via phone, email, or chat, ensuring timely and accurate responses.
  • Provide reminders for appointments and follow-ups.

Documentation & Reporting:

  • Transcribe medical notes and maintain accurate documentation.
  • Assist in preparing reports and maintaining compliance with healthcare standards.

Billing & Insurance Support:

  • Verify patient insurance details and assist with billing inquiries.
  • Process claims and follow up on pending reimbursements when required.

Operational Efficiency:

  • Coordinate with labs, pharmacies, and other healthcare entities to ensure smooth service delivery.
  • Support healthcare professionals with research and data preparation.

Compensation

  • $800 - $1,500 per month, paid in USD, depending on experience and expertise.


Preferred Requirements
  • Familiarity with U.S. healthcare systems, HIPAA regulations, and best practices for handling patient data.

  • Virtual Assistant

    5 days ago

    Johannesburg, Gauteng, South Africa Affinity International Full time R120 000 - R180 000 per year

    About the job Virtual Assistant (Administrative and Publishing Support) Key Responsibilities Manage and update billing records, invoices, and financial reports. Perform data entry, file organization, and document management. Respond to client and customer emails professionally and promptly. Support publishing operations, including coordination of materials...

  • Medical Writer

    5 days ago

    Johannesburg, Gauteng, South Africa Inizio Medical Full time R500 000 - R1 500 000 per year

    Inizio Medical has built a large team of medical writers in South Africa, becoming the leading medical communications company in Africa. We are recruiting for a new intake of medical writers who will start with us in March 2026.Our teams in South Africa work alongside our global teams (based in the US, UK, South Africa and EU) in our three med comms...

  • Virtual Assistant

    5 days ago

    Johannesburg, Gauteng, South Africa Affinity International Full time R150 000 - R250 000 per year

    Key ResponsibilitiesManage and update billing records, invoices, and financial reports.Perform data entry, file organization, and document management.Respond to client and customer emails professionally and promptly.Support publishing operations, including coordination of materials and timelines.Assist with email marketing tasks such as list updates and...

  • Junior Finance Administrator

    1 week ago

    Johannesburg, Gauteng, South Africa Quro Medical Full time R120 000 - R180 000 per year

    Junior Finance Administrator Finance - Sandton, Gauteng Quro Medical is a digital health company pioneering Africa's first and largest virtual hospital, delivering high-quality care to patients in the comfort of their homes. By combining technology, data, and clinical expertise, we're redefining the future of healthcare across the continent. Role Overview We...

  • Virtual Assistant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Level-Up Full time R150 000 - R250 000 per year

    Our client in Canada helps leadership teams codify the knowledge that makes their business work. We build structured business playbooks, refine processes, and turn operational chaos into clarity. Their clients are primarily in Canada and the U.S., and they currently operate in a remote-first, async environment. They were recently awarded the Emerging...

  • Medical Intern

    6 days ago

    Johannesburg, Gauteng, South Africa L'Oréal Full time R100 000 - R150 000 per year

    Job Title: Medical Intern - L'Oréal Dermatological BeautyLocation: Johannesburg, WoodmeadReports to: Head of MedicalAbout L'Oréal Dermatological Beauty:L'Oréal Dermatological Beauty is a division of L'Oréal committed to delivering innovative and scientifically proven skincare solutions. We collaborate with dermatologists and healthcare professionals to...

  • Healthcare Administrator

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sorted VA Full time R150 000 - R250 000 per year

    Job Description:Sorted Virtual Assistance is seeking a part-time Virtual Healthcare Administrators for a South African healthcare client. This remote role supports patient-facing operations, diary coordination, and follow-up communication. If you're organised, empathetic, and confident managing healthcare workflows, this could be a great fit.Job...

  • Medical Data Reviewer

    6 days ago

    Johannesburg, Gauteng, South Africa IRE Full time R1 200 - R2 450 per year

    Medical Data ReviewerICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical developmentSenior Medical Data ReviewerHomebasedKey Responsibilities:Collaborate closely...

  • Medical Writer

    5 days ago

    Johannesburg, Gauteng, South Africa Aspen Pharma Group Full time R900 000 - R1 200 000 per year

    Company DescriptionWe are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversified by geography, product and manufacturing capability.Aspen is a dynamic organization built on entrepreneurial...

  • Medical Billing Specialist

    1 week ago

    Johannesburg, Gauteng, South Africa Affinity International Full time US$60 000 - US$80 000 per year

    About the job Medical Billing Specialist OverviewWe are seeking a detail-oriented and dependable Medical Billing Specialist to join our growing healthcare support team. The ideal candidate will have solid experience in U.S. medical billing, claims submission, and payment reconciliation, and will be comfortable working in a fast-paced, accuracy-driven...