Business Development Manager

WE ARE HIRING A BUSINESS DEVELOPMENT MANAGER

Please note that this is a fully remote role based in Kenya

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you've probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world's biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We've spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We're 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Why Us?

We're not just any company – TLC's team thrives on innovation, creativity, and bold ideas. You'll be at the forefront of our expansion, shaping the future of our success - we'll make sure you grow as fast as we do

• Work with the world's biggest brands to create amazing campaigns
• Competitive salary + uncapped commission structure
• Collaborative and dynamic team culture –every win is celebrated
• Excellent learning & development opportunities

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

We are expanding beyond Southern Africa and setting our sights on East Africa as our next priority region.

We are looking for dynamic, well-connected sales professionals who thrive on challenge and opportunity. Your mission is to help us prove the business case for East Africa by securing major clients and partnerships that our South Africa delivery team can turn into success stories.

We are expanding beyond Southern Africa and setting our sights on East Africa as our next priority region.

What you'll be doing:

• Build and own your pipeline through outreach and networking
• Win high-value deals with global brands across key sectors
• Close tactical campaigns and strategic loyalty programs
• Lead senior-level client conversations and pitches
• Apply proven strategies to unlock market growth
• Collaborate cross-functionally to deliver tailored, data-driven proposals
• Grow accounts through upsell and long-term partnerships
• Thrive independently in a fast-paced, scale-up environment
• Own your performance, report on pipeline, forecasts, and targets

Who we're looking for:

• Proven closer of 6–7 figure deals
• Expert in outbound sales and pipeline growth
• Commercially sharp with loyalty & retention know-how
• Confident with senior stakeholders and C-suite
• Entrepreneurial, proactive, and target-driven
• Owns pipeline and delivers results
• Consultative, curious, and solutions-focused
• Team player who thrives in cross-functional pitches
• Performs under pressure in fast-paced environments
• Ambitious, impact-driven, and growth-minded
• Must be based in Kenya

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.At TLC we aim to create a 'world within the world' that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply