Technical Services Supervisor

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE & OPERATIONAL EXCELLENCE
Maintenance functions and procedures

• Manage and coordinate all maintenance functions of the hospital's premises, building and equipment.

• Plan and implement reactive and preventive maintenance procedures.

• Perform maintenance tasks as stipulated in "Equipment Type Skills Assessment TGL v1.1".

• Implement safety measures and compliance with regulatory and statutory regulations.

• Manage Technical related Purchasing and Expenditure.
Budget control

• Perform cost control, budgeting and developing cost saving strategies.
Reporting

• Ensure accurate record keeping and complete reporting.

• Prepare monthly reports as requested on staff, contractors, facility and assets of the hospital.
TRANSFORMATION OF OUR SOCIETY
Stakeholder relationship management

• Liaise with people from all levels (doctors, management, employees).

• Provide a professional and effective service to all colleagues, staff and customers.

• Assist with training of nursing, pharmacy, admin and management staff on technical related issues.

• Interact in a professional manner with colleagues, staff and clients.
People management

• Supervise all applicable staff in the Technical Department.

• Train and assist Technical staff where required.

• Ensure proper planning of resources in accordance with PAS 55 principles.

• Ensure the correct skills are provided for the specific job.

• In consultation with HR Manager, assist the Technical Services Manager to develop training and succession plans to ensure that staff are trained to the statutory competency requirements for their specific roles.
Personal and professional development

• Assume responsibility for own personal and professional development.

• Keep up to date with Netcare's evolving policies and procedures.

• Ensure professional conduct at all times.
SKILLS PROFILE
EDUCATION
Essential

• Electrical or Mechanical Trade Diploma at NQF level 6 or NQF Level 5 Engineering Qualification.
Preferred

• Member of the South African Federation of Hospital Engineers (SAFHE).

WORK EXPERIENCE
Essential

• A minimum of 2 years relevant technical and supervisory experience in a hospital and/or hospitality related industry.

• Computer literacy in MS Office.
Preferred

• Background in project management.
KNOWLEDGE
Essential

• Familiar with relevant regulatory and statutory regulations.

• Knowledge of National Building Regulations.

• Occupational Health and Safety Act's regulations relating to machinery.

• Knowledge of the R158 building regulations, specifically with regards to hospitals, theatres and industrial kitchens.
PHYSICAL REQUIREMENTS
In the event of any physical or psychological limitation that may impair the employee's ability to perform the required job function, the employee must consult the employer for reasonable accommodation.
VALUES AND BEHAVIOURS
Netcare Values
At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are compassionate about quality care and professional excellence.

• Care - The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.

• Truth - The crucial element in building relationships that work. Open communication with honesty and integrity is essential.

• Dignity - An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.

• Compassion - The creative, compassionate, and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all.

• Participation - The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.
The Netcare Way
Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:

• I always greet everyone to show my respect.

• I always wear my name badge to show my identity.

• I always treat others with consideration and humility to uphold dignity

• I always act in the best interest of Netcare and others to show I care.

• I always listen with empathy and respond with kind action to show my compassion

• I always say thank you to show my appreciation.

• I always embrace diversity to strengthen inclusivity and belonging.
SKILLS
Customer Focus and Service Delivery
The capacity to identify and respond to the needs of *internal and external customers.
*Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationship
Continuous Improvement
The capacity to improve systems and processes to facilitate continuous improvement.
Personal Work Ethic
Capacity to instil an ethic of quality and consistency in self and others.
Building Relationships
Capacity to establish constructive and effective relationships.
Communication
The capacity to clearly present information, either written or verbal.
Teamwork
Capacity to cooperate with others to work towards a common goal.
Technical Knowledge
The capacity to perform a technical function to required standards.
WORKING CONDITIONS

• Professional flexibility in working hours while supporting daily business operations, including standby.

• Will interact with internal and external customers through several different means.

• Ability to travel independently due to 24hr functionality of the hospital environment.

Join the team that providing the best and safest
care.

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