Tech Officer: Jnr System Engineer

3 days ago


Umhlanga, KwaZulu-Natal, South Africa BCXP Full time R80 000 - R180 000 per year

Business unit, Department, Reporting

Business Unit

CPS

Department

EIS

Reports To

Manager: DC South

Grade

OP2 Core Description

Under general supervision, responsible for installation and operational support of VMWare & Microsoft based infrastructure and related back-end systems Key Deliverables / Primary Functions

  • Plan, coordinate and implement system changes within client specified change windows. Liaise with the clients, vendors and other partners to ensure minimal disruption to the client's day-to-day business operations.
  • Manage, own and co-ordinate the technical resolution of service disruptions in a timely manner.
  • Assist with project delivery.
  • Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork.
  • the requirements of being part of a 24x7 on-call operation
  • Effectively executes all related tasks within the support areas with the focus on SLA management and delivery against these
  • VMWare based infrastructure support
  • Documentation/Technical Authoring
  • Hardware/Software Installation
  • Systems Testing and Quality Assurance
  • Patching, software updates and deployment of business applications

Core Functional Skills & Capabilities Communication ICT Knowledge Infrastructure Management Teamwork Troubleshooting Core Behavioural Competencies Analysing Applying expertise & Technology Culture Match Deciding & Initiating Action Delivering Results & Meeting customer expectations Job Match Working with people Minimum Qualifications NQF 4: Grade 12 National Diploma Additional Education -Preferred /Advantage Experience

2 years' experience in particular field of speciality within a large and highly complex organisation (cloud and platform support) Certifications VEEAM VMWare Linux Certification (CompTIA Linux, LPIC) Microsoft Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control

Span of Control

0

Level of Engagement

Operational/Technical Special Requirements / Employment Condition Valid Drivers license Ability to work extended /long hours as and when required Workplace / Physical Requirements Hybrid Remote Worker



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