Donor Engagement Specialist

4 days ago

Cape Town, Western Cape, South Africa Hashtag Nonprofit NPC Full time R900 000 - R1 200 000 per year
  • WWF South Africa

Donor Engagement Specialist at World Wide Fund (WWF South Africa)

  • Deadline:

05 December 2025

  • Region:

Hybrid (based in Cape town, Johannesburg or Durban)

  • Salary:

Available upon inquiry

  • Type of employment:

Full time

Job Description
Type:
Permanent, Full-Time

Location:
Hybrid, 3 days in office per week (CPT/JHB/DBN)

Closing:
Midnight, 5 December 2025

The Opportunity
This is an exciting opportunity to help shape how WWF–SA connects with the supporters who power their mission.

Why WWF South Africa?

At WWF-SA, you'll join a passionate, mission-driven organisation making a tangible impact in South Africa's conservation and sustainability landscape. The organisation fosters innovation, collaboration, and continuous learning through its strong global network.

You'll be part of a dynamic, supportive team where digital creativity and purpose meet; helping to build meaningful connections between people and the planet.

Roles and Responsibilities

As a Donor Engagement Specialist, you'll coordinate and execute donor engagement programmes - from acquisition and retention to loyalty campaigns - ensuring WWF's supporters remain inspired, informed, and proud to give. You'll work across teams to deliver compelling donor communications, maintain data integrity, and bring creativity and empathy to every interaction.

You'll use CRM systems such as HubSpot and Netsuite to design, track, and optimise donor journeys, while producing engaging stewardship content that celebrates impact and fosters long-term connection. Your success will be measured not just in numbers, but in relationships - the trust and loyalty you build with every supporter through your impactful donor engagement campaigns.

Qualifications And Requirements
The ideal candidate will possess the following skillsets:

  • 5–10 years' experience in fundraising, marketing or donor engagement (INGO or social impact experience preferred).
  • Strong hands-on CRM and data-management skills (HubSpot, or similar).
  • Excellent writing and storytelling ability - creativity with minimal AI intervention and strong research skills.
  • Creative approach to donor campaigns and engagement opportunities.
  • Analytical skills to interpret donor data and retention trends.
  • Experience in coordinating donor communications across multiple channels.
  • Relevant qualification in Marketing, Communications, or a related field.
  • Alignment with WWF values: Courage, Integrity, Respect, Collaboration, and Inclusion.

How to apply

Please email us at  to request a full job description and person specification. You are advised to get in touch well in advance of the closing date to give us time to consider your application and pre-interview the strongest applicants.

Closing Date for Applications:
Midnight, 5 December 2025

First Interview Date:
Mid December 2025/ Early January 2026

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More about this vacancy

  • Date posted:

07 November 2025

Back to #NGOJobsBoard

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