Administrator: Claims

1 week ago

Stellenbosch, Western Cape, South Africa DP World Full time R80 000 - R120 000 per year

Job Function

All tasks pertaining to investigation, processing, and administration of Goods-in-transit (GIT) as well as other claims.

Key Performance Areas:

  • Day to day management of claims - registering of claims on in-house system (Winfreight).
  • Verify and compare claims against endorsements on proof of delivery (POD)/ load documents.
  • Investigate validity of claims, resolve queries in a timeous manner.
  • Liaise with clients, loading / offloading points, carriers, insurers, as well as internal stakeholders (Operations, Debtors, Creditors & POD departments) to resolve claims.
  • Prepare and process accurate claim documentation for invoicing.
  • Effective reporting of claims, claim statistics, claim trends, etc.
  • General administrative tasks, filing and recordkeeping.
  • Accurate and complete claims procedure.
  • Resolution of claims within agreed deadlines.
  • Follow Standard Operating Procedures (SOPs) relating to claims processes.
  • Accurate reporting / statistics / claims information on Winfreight.
  • Ensuring accurate and efficient communication with management and colleagues to promote efficiency and to ensure irregularities / business risks are highlighted.
  • Maintain good working relationship with colleagues & retain exceptional service levels.

Qualifications Required:

  • Matric
  • Relevant Degree or other tertiary qualification will be an advantage

Experience and Skills Required:

  • At least 5 years' experience in a Logistics / Insurance environment.
  • Value-add and continuous contribution / improvement.
  • Winfreight / Soloplan.
  • Advanced Microsoft Office.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

  • Quantity Surveyor

    3 days ago

    Stellenbosch, Western Cape, South Africa Hire Resolve Full time R900 000 - R1 200 000 per year

    A leading construction firm, recognised for excellence in high-end residential and commercial builds, is looking for an experienced Senior Quantity Surveyor (PQS) to join their dynamic team. With an annual turnover exceeding R500 million, this company collaborates with top-tier architects and delivers prestigious projects in the Stellenbosch and Atlantic...

  • Creditors Clerk

    1 week ago

    Stellenbosch, Western Cape, South Africa Powerfleet Full time R350 000 - R550 000 per year

    About PowerfleetMix Telematics International is a proud member of the Powerfleet family. Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With over 30 years of experience, we unify business operations through the ingestion, harmonization, and integration...

  • Branch Manager

    6 days ago

    Stellenbosch, Western Cape, South Africa Marsh Middle East and Africa Full time R152 316 - R535 000 per year

    We are seeking a talented individual to join ourCorporate divisionatMarsh. This role will be based inStellenbosch, hybrid and has a requirement of working at least three days a week in the office.We are searching for a strong, and inspirational leader who knows how to drive team members to greater success. This role will report to the relevant Segment Leader...

  • Administrator : Claims

    3 weeks ago

    Stellenbosch, South Africa Dp World Full time

    Job FunctionAll tasks pertaining to investigation, processing, and administration of Goods-in-transit (GIT) as well as other claims.Key Performance Areas : Day to day management of claims - registering of claims on in-house system (Winfreight). Verify and compare claims against endorsements on proof of delivery (POD) / load documents.Investigate validity of...

  • Finance / Claims Administrator

    2 weeks ago

    Stellenbosch, South Africa Helderbergpersonnel Full time

    My client, an established concern within the finance industry that provides a financing product to the automotive and insurance industry is seeking to employ a Finance / Claims Administrator. The ideal candidate will have a Matric certificate and any post-matric qualification or courses will count in your favor. Qualifications Minimum Matric certificate...

  • Finance / Claims Administrator

    2 weeks ago

    Stellenbosch, South Africa Helderberg Personnel Full time

    Reference : SW JM-1My client, an established concern within the finance industry that provides a financing product to the automotive and insurance industry is seeking to employ a Finance / Claims Administrator. The ideal candidate will have a Matric certificate and any post-matric qualification or courses will count in your favor. Qualification Min Matric. A...

  • Finance & Claims Administrator — Auto Financing

    2 weeks ago

    Stellenbosch, South Africa Helderbergpersonnel Full time

    A finance sector company in Stellenbosch is seeking a Finance / Claims Administrator. The candidate will manage client transactions, handle enquiries related to insurance claims, and ensure timely payments from insurers. A Matric certificate is required, along with advantageous post-school qualifications. While experience is not mandatory, it is considered...

  • Insurance Claims Administrator

    6 days ago

    Stellenbosch, South Africa Time Personnel Full time

    **REQUIREMENTS** - Matric plus professional qualifications - Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents - Strong attention to detail - Ability to work in a varied and demanding role with appropriate supervision - Ability to work to strict deadlines and be organised and efficient -...

  • Commercial Claims Consultant

    3 weeks ago

    Stellenbosch, South Africa Locirite Pty Full time

    Introduction Are you an organised, detail-driven professional with a passion for insurance and client service? Our client, a reputable insurance brokerage based in Stellenbosch, is looking for a Commercial Lines Claims Consultant to join their dynamic team. In this role, you'll be at the centre of the claims process — supporting brokers, liaising with...

  • Claims Consultant

    4 weeks ago

    Stellenbosch, South Africa Exceed Human Resource Consultants Full time

    Reference: 10743 AV Consultant: Anneke Viviers Job Description Process and manage claims submitted by clients on the portal Review claim details and compare them with the insurer's documentation. Make claims "live" once verified. Prepare daily payments for clients. Process quotes for parts and issue authorizations for suppliers. Ensure payments from insurers...

  • Claims Processing

    2 weeks ago

    Stellenbosch, South Africa Exceed Human Resource Consultants Full time

    A recruitment consultancy in Stellenbosch is seeking a Claims Administrator to manage client claims and ensure proper fund allocation. The ideal candidate should possess strong administrative skills, attention to detail, and the ability to work under pressure. Experience in finance or insurance is preferred. This role involves daily monitoring of client...

  • Automotive Claims

    2 weeks ago

    Stellenbosch, South Africa University of Fort Hare Full time

    A financial institution is seeking a Finance / Claims Administrator to manage clients’ transactions and ensure timely processing of claims. The ideal candidate must have a Matric certificate, and possessing a post-matric qualification is advantageous. Key responsibilities include checking claims documents, preparing payments, and ensuring compliance with...

  • Operations / Claims Manager - Ref Nb 6491

    1 week ago

    Stellenbosch, South Africa Exceed Hr Full time

    **Reference: NB 6494** **Consultant: Nine Broodryk** **Description**: - Supervising the investigation and settlement of all claims within the Team. - Reviewing and settling of problematic cases, but otherwise extending settlement authority tosubordinates. - Providing ongoing technical support to junior Claims Officers through assisting with claims...