Financial Controller: Customer Service and Parts

About Us

Since the invention of the truck over 125 years ago, Daimler Truck AG has been a pioneer in the commercial vehicle sector and is today one of the world's largest commercial vehicle manufacturers. Established in South Africa over 60 years ago, Daimler Truck Southern Africa Ltd together with its subsidiaries Daimler Truck Financial Services South Africa (Pty) Ltd and Sandown Motor Holdings (Pty) Ltd provides an optimal experience for our esteemed customers based on a comprehensive products and services portfolio. The Group's success is based on its leading brands inclusive of Mercedes-Benz Trucks, Mercedes-Benz Buses, and FUSO Trucks in addition to offering parts and services for Freightliner and Western Star Trucks. Its product range is backed by its market-leading value-added services in Fleetboard, TruckStore, TruckTraining, and Financial Services. With a Southern African footprint that includes South Africa, Namibia, Lesotho, Botswana, Eswatini, Malawi, Mozambique, Zimbabwe, and Zambia, the company is headquartered in Pretoria, the capital city of South Africa, and all its products are assembled locally in its East London production plant.

Job Overview:

Daimler Truck Southern Africa is seeking a highly analytical and results-driven
Financial Controller:

Customer Service and Parts (CSP)
to support the parts and service business in achieving financial and operational targets by driving profitability and efficiency across multiple brands, preparing and presenting detailed financial analyses, and collaborating with senior leadership and cross-functional teams to ensure accurate reporting, pricing alignment, and compliance with internal controls and audit requirements.

The role requires a person with strong quantitative and financial acumen, advanced data analysis and business intelligence capabilities, sound business judgment, and the ability to communicate insights effectively across functions.

Key Duties and Responsibilities:

• Prepare and analyze financial reports to track revenue, costs, and margins, compare results to

targets, explain variances, and present insights to senior leadership for decision-making.

• Manage journal entries and revenue allocations across brands and categories, ensure timely

completion of month-end processes and system reporting, process accruals and provisions,

and maintain full documentation for audit and compliance.

• Monitor and analyze contribution margins for parts, approve pricing discounts and service

contract extensions, validate updates to warranty and service contract pricing, and ensure

pricing reflects local market conditions and profitability goals.

• Lead the preparation of financial plans and forecasts, update financial models, support cost

and revenue optimization, conduct deviation analysis, manage transfer pricing, and ensure

planning outputs are timely, accurate, and aligned with business objectives.

• Support external audits by providing documentation and explanations for financial entries,

participate in cross-functional meetings, offer financial insights to sales and operations teams,

resolve service contract issues, and respond to ad hoc stakeholder requests.

• Prepare and maintain presentation materials for executive and steering committee meetings,

clearly communicate key performance metrics, customer revenue, and brand-specific results

to stakeholders.

• Maintain internal controls related to inventory and pricing, monitor and resolve system errors,

support the creation and classification of parts records, validate service contract pricing, and

ensure compliance with company policies and data integrity.

• Drive process optimization and continuous improvement, leverage business intelligence tools

for efficiency, pursue personal development, and share knowledge and best practices with the

team.

Qualifications:

• Bachelor's degree in finance, Accounting, Quantitative Management, or a related field.

• A professional qualification (e.g., CIMA, CA(SA)) is highly advantageous.

Experience:

• Minimum 5 years of experience in finance roles, preferably in the automotive or

manufacturing industry. Financial controlling experience highly advantageous.

• Strong understanding of parts and service and maintenance contract processes, cost

structures, and margin management.

• Advanced Excel skills and proficiency in SAP or similar ERP systems.

• Excellent analytical, problem-solving, and communication skills.

• Ability to work independently and collaboratively in a fast-paced, cross-functional

environment.

Special Knowledge:

• Strong foundation in financial modelling, data analysis, and performance measurement

methods.

• Proficient in applying statistical and data-driven techniques to support strategic decision making and profitability analysis.

• Solid understanding of cost accounting, margin analysis, and transfer pricing principles.

• Understanding of financial compliance, internal controls, and regulatory frameworks.

• Ability to translate complex financial data into actionable insights for business stakeholders

Other important Information:

Daimler Truck Southern Africa is proud to be an equal opportunity employer. All qualified applicants will be considered; however, the following will apply:

• Foreign nationals must qualify for a work visa/permit as per the provisions of the Immigration Act 13, 2002.
• Employment Equity Plan in terms of the Employment Equity Act, No 58, 1998. Code of good practice on the employment of people with disabilities.

Our company places emphasis on reducing environmental footprint and contributing positively to society.

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apply now and become part of us

Application close date: 28 October 2025