Administration Manager

Job Description

As an Administration Manager, you will be responsible for ensuring efficient office operations and process excellence within our team. Your focus will be on optimizing workflows, adhering to procedures, and mitigating risks.

Also to manage and coordinate administrative operations within a business unit, ensuring efficient workflow, compliance with governance standards, and delivery of high-quality support services.

To focus on optimising resources, improving operational processes, and leading a team to achieve service excellence and organisational objectives.

Hello future Administration Manager,

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our P&P Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Business specific Office Administration:

• Effectively manage office administration duties for the entire team.
• Handle DL (distribution list) groups.
• Set up team meetings, functions, and team-building events.
• Assist with onboarding new team members, including access cards, systems, and tools of trade.
• Log and track admin requests so far as new/replacement tools of trade, access cards, procurement assistance.
• Logging all the CBP admin requests for the team in
• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Manage the CIO's diary and schedule necessary meetings.
• Provide high-level, confidential administrative support for personal requests.
• Reporting and Communication:
• Collate and distribute reporting requirements for Collections IT.
• Prepare weekly reports, CBP summaries, executive presentations, and team meeting materials.
• Take minutes during weekly management meetings and bi-monthly BRS walkthroughs.
• Manage the Kanban board for onboarding projects.
• Ensure governance policies are followed for all projects.
• Engage with business PMO (project management office) for necessary documentation.

Efficiency and Accuracy:

• Plan, report, and update information meticulously and in a timely manner.
• Monitor costs and expenses within the approved budget.
• Maintain precision in data gathering and evaluation.
• Anticipate and meet the needs of internal and external stakeholders.
• Communicate clearly and attentively.
• Sustain productive client relationships.
• Continuously enhance your competencies.
• Stay systematic and rule-oriented in your approach.
• Coordinate administrative systems and workflows.
• Develop strong relationships with cross-functional teams and departments.

We'll make a good match if you're:

• Curious - you're driven by always wanting to know more and learn more.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership.
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You'll benefit from our changeable benefits like:

• Opportunities to network and collaborate.
• Inspiring work environment
• Work that is challenging
• Space to make a difference.
• Opportunities to innovate.
• Conditions that are flexible
• Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
• Resources to help you with your professional development.
• Generous leave policy
• Preferential employee banking rates
• When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
• As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

You will be an ideal candidate if you:

• Diploma and Degree
• 5 - 7 years working experience in the similar role
• Strong understanding of the IT business practice in the Financial Services environment.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

22/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.