Air /Sea freight Controller

3 days ago

Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R80 000 - R120 000 per year


Minimum requirements: 

  • Grade 12
  • Minimum 5 years relevant experience
  • Computer literacy (Advanced MS Word, PowerPoint and Excel, email access required)
  • Valid driving licence
  • Able to develop new administrative systems for own department/division
  • Able to manage and control administrative system in own department/division
  • Can compile customer profiles and interpret usage patterns to determine needs
  • Can make recommendations on tariffs design, service changes, product development or infrastructure changes based on consumer trends and customer
  • Able to execute specific tasks related to customs clearance under direct supervision
  • Understand the interaction of different administrative procedures between departments in the organisation
  • Knows how to develop streamline administrative systems for own department/division
  • Has sound knowledge of market research and marketing principles
  • Has sound knowledge of existing services offered to which targeted customers and stays informed on developments in a changing environment
  • Understands the importance of effective packaging and warehousing methods and applications
  • Handles hazardous cargo

Responsibilities:

  • Obtain all documentation from either the customer directly or from the Forwarding department
  • Contact the airlines/shipping line to confirm correct flight details before registering the file
  • Ensure all the documents are accurately addressed and in the correct name of the shipment
  • Ensure all details are accurate before submitting to SARS and are within the SARS regulations
  • Register the shipment correctly before sending the file through to the entry department
  • Request all invoices from the various Air lines, shipping lines and agents
  • Check cargo if hazardous and inform the drivers
  • All 3M shipments are also to be registered to the CARS system (3M system)
  • The file will then be taken to entries where the shipment will be cleared through customs
  • If the shipment is detained by port health or stopped by customs, ensure all the necessary documentation is sent to the customs official. 
  • Follow up and make sure release is obtained timeously
  • Once the shipment is released, arrange all transport to the various customers
  • Arrange for the delivery of shipments
  • Ensure the PODs received are placed in the files
  • Manage the vehicles from Truck Rental and also the transporter from the ports
  • Report any incidents to Truck Rental management should anything arise
  • Keep all contracts for delivery daily and file away
  • Ensure the vehicle is fully utilized before hiring other vehicles
  • Manage the drivers on a daily basis
  • Update customers status reports
  • Keep the customer informed at all times of the process of the shipments
  • All shipment files must be billed immediately before delivery
  • All COD customer accounts must be paid up to date before delivery
  • Ensure that all the customers receive their invoices and a full set of documents before the shipment is delivered
  • Ensure that all empty containers have been turned into the correct empty depot
  • Keep the bond report continuously updated
  • Arrange XDPs from the bond store and ensure the bond store receives all relevant documentation
  • Ensure XDPs are billed within 3 days of bill of entry date
  • Bill the cartage of the local deliveries from the bond store
  • Ensue all PODs are received for local deliveries from the bond store to customers
  • Send PODs on a monthly basis to customers
  • Maintain professional conduct
  • Handle all the filling of shipment files

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