Technical sales representative: Feed

The task of this position is to sell the protein, oil/fat(s) and derivatives of Southern Oil PTY Ltd product within the feed segment and provide technical support to the team in developing market penetration. The position must ensure consistent customer service, by contacting customers on a daily basis to monitor stock levels and ensure liaison between departments to optimise profitability include some technical work.

SALES

• Maintaining and developing relationships with existing customers in person, via telephone calls and emails.
• Travelling both regionally, nationally on a regular basis as required.
• Contact customer on daily basis obtaining PO and generating new business.
• Negotiate terms of an agreement and closing sales within authorised parameters.
• Attain budget across all channels as set out by manager (Volume and Margin).
• Technical support and assistance to customers

STOCK MANAGEMENT

• Continuously monitoring stock levels per product and site
• Liaising between departments to optimise planning
• Work closely with Sales administrator to manage sales, logistics and stocks.
• Communicate issues on product quality with QC
• Managing MRP of product daily
• Weekly and monthly reporting on activities, figures, and market.

QUALITY CONTROL/ NEW PRODUCT DEVELOPMENT

• Product and market research and assisting with new product development in the field – Greenfields, existing customer requirements, and special product solutions.
• Is end-to-end responsible for developing products and driving innovation according to NPD plan
• Maximise product profitability and improve product performances by value added products
• Assures competitiveness and innovation of products and processes from a technological and commercial view
• Applies all relevant international regulations/norms/standards – as applicable
• Implementing and following the NPD gated process in respect to product development
• Develop new and innovative products within the respective segments (As per Commercial strategy) –in conjunction with NPD department
• Gain and maintain a decent knowledge of the technical properties of the different products, its applications, and the animal feeds industry.

MARKETING

• Organise technical, marketing and administrative support to sales team
• Focus on the technical marketing of products, supporting Marketing department

CUSTOMER SERVICE

• Responsible for customer's voice within business, addressing all aspects influencing customer service internally and across departments. (non-conformance management)

Health and Safety

• Participate in safety forums and attend relevant training/programmes
• Report all safety incidents to the relevant people
• Comply with safety policies and procedures
• Wear protective clothing (where applicable) at all times

Qualification and Experience

• A degree in Animal science (BScAgric), or a related discipline is preferred
• Strong technical background and ability translate theory to practical application
• Excellent verbal and written communication skills, with the ability to build rapport and influence.
• Commercially astute with an ability to connect product knowledge to market trends.
• Proficient in Microsoft Office, particularly Excel;.
• At least 1-2 years relevant experience

Knowledge, Skills and Attributes

• Customer service orientated
• Aptitude of continuous learnin
• Excellent communication skills in Afrikaans and English, both written and spoken
• Accept responsibility and accountability
• Be able to solve problems quickly and efficiently
• Initiative and drive
• Reliable and disciplined
• Professionalism and presentable
• Assertive