Logistics Supervisor

**Description**:
The main responsibility of this position is to ensure that efficient and effective planning is implemented throughout the Department in order to drive customer service excellence in a cost-effective manner.

**Responsibilities**:
**Logistic monthly, weekly, daily planning**
- Managing the company fleet and outside contractors.
- Developing daily distribution schedules to ensure effective customer service and utilisation of transport resources.
- Optimise the scheduling of the fleet leading to improved vehicle and route utilisation. Continuous execution, monitoring and exercising of corrective controls through dynamic re-planning and exceptions management.
- Monitoring transportation capacity and ensure short
- and long-term constraints/limitations are flagged and addressed.
- Transport allocation to internal and external transporters to ensure effective usage of resources, customer service and cost containment as per company procedure and service level agreements.
- Ensuring customer expectations is communicated to Operational Department.
- Review loading schedule provided from Operations and recommend changes to drive customer service.
- Take responsibility for sufficient utilization of the company’s vehicle fleet to ensure profitability.

**Training**
- Ensure Logistic Procedure is up to date and relevant
- Ensure all staff is trained and understands the Logistic procedure as well as all procedures relevant to the department.

**Seed Management**
- Manage/Supervise the handling of Seed transportation to ensure its effective and efficient into Silo’s and out of Silo’s to SOILL.

**Key account management**
- Manage “special” logístical/planning functions for Key account customers, handled out of normal sales/operations procedure

**Client/ Customer Services**
- Ensure customers receive the correct stock ordered, at the agreed time.
- Customer strike rate is reported daily/weekly/monthly

**Export management**
- Responsible to receive Forwarding quotations for Warehouse & Logistic Manager approval.
- Handle all communication interactions between SOILL and Forwarding company.
- Ensure all necessary documentation is provided to Sales, Customer, Finance and Operations.

**Import management**
- Handle full communication between forwarding company and all relevant departments.
- Ensure slot bookings are in place for collection and delivery of import products.
- Ensure all necessary documentation is provided to Sales, Customer, Finance and Operations.

**Truck allocation**
- Communicate planning to operational department daily.
- If necessary, make decision(s) on using 3rd party transporters to achieve service delivery.
- Facilitate all 3rd party transport communication.

**Communication**
- Supervise and ensure all slot bookings are made for deliveries according to agreed internal parameters and customer expectations.
- Facilitate communication between planning, administration, operations and sales.
- Implement any customer feedback requests into SOILL.

**Vehicle tracking**
- Actively supervise daily delivery schedules and progress, implement rectification actions to drive operational efficiency and customer service levels.
- Report on any deviations on a weekly basis to Warehouse & Logistic Manager, along with rectification actions to improve on delivery routes.

**Cost management(s)**
- Responsible to drive operational/logistic excellence within set parameters, providing daily/weekly/monthly reporting along with continuous improvement.

**Maintenance of trucks**
- Ensure all trucks are roadworthy and in good condition for deliveries according to agreed internal parameters and customer expectations escalate.

**Drivers**
- Supervision of all long distant drivers.
- Ensuring all drivers are trained, and equipped to execute their daily tasks.
- Manage all driver communication.

**Health and Safety**
- Participate in safety forums created by Soill for example safety meetings and safety talks
- Follow-up on any activities assigned through safety meetings / committees / representatives / management
- Report all safety incidents to the relevant people
- Attend safety education and refresher programmes
- Comply with safety policies and procedures at Soill
- Distribute safety information as and when required
- Wear protective clothing (where applicable) at all times

**Requirements**:
**Qualification and Experience**
- Grade 12
- Diploma in logistics/ supply chain/ commercial
- 2 years management and/or supervising experience in similar role
- Logistics/sales planner experience (essential)
- Excellent computer skills especially Excel and SAP

**Knowledge, Skills and Attributes**
- Attentive and deadline driven- Excellent Time Management
- Ability to handle pressure and stress
- Problem solver
- Strong analytical abilities
- Excellent organizational skills- Excellent customer service orientation
- Excellent communication skills
- Accountable
- Team player

**SOILL VALUES**

**Ownership**
- Accountabilit