Team Leader

4 days ago

Durban, KwaZulu-Natal, South Africa Huntswood Full time R1 200 000 - R1 400 000 per year

Job Overview:

Huntswood is looking for a Team Leader with the right talent and skills to lead our team. The purpose of the role is to drive performance delivered to Huntswood clients and their customers, by achieving outstanding levels of quality, sales and operational efficiency.

Job Responsibilities:

  1. Leadership & Guidance
  • Provide direction and motivation to team members.
  • Act as the first point of contact for team-related issues.
  • Foster a positive and productive work environment.
  1. Task Management
  • Assign tasks based on skills and workload.
  • Monitor progress and ensure deadlines are met.
  • Manage resources effectively.
  1. Performance Monitoring
  • Track team performance against KPIs or goals.
  • Conduct regular check-ins and feedback sessions.
  • Identify training needs and support development.
  1. Communication
  • Serve as a link between management and the team.
  • Communicate company policies, updates, and objectives.
  • Resolve conflicts and maintain team harmony.
  1. Problem-Solving
  • Address operational challenges promptly.
  • Escalate issues when necessary.
  • Implement solutions to improve efficiency.
  1. Reporting
  • Prepare and submit performance reports to managers.
  • Highlight achievements and areas for improvement.

Job Requirements:

  • Minimum 1-2 years experience leading teams in complaints - Essential
  • Strong experience within the financial services space - e.g. Insurance/Banking/Consumer Credit
  • Minimum qualification of Matric/NQF 4Matric/NQF4
  • Clear HR Records

Required Skills:

  • Planning
  • Leadership
  • Analytical
  • Conflict resolution
  • Strong communication


Core Behavior

Huntswood's employees are described as dependable, driven and collaborative. 
The job holder should align to our 6 Fundamental Values:

  • Bring Your "A" Game
  • Strive For Greater  
  • Enable and empower all employees
  • Do the right thing
  • Own it
  • Deliver unbelievable service

"It's not just about what we do, but the way we do it. And it's our values that make us special."

 NB:  All appointments are subject to the positive outcome of pre-employment verification checks.

  • Team Leader

    4 days ago

    Durban, KwaZulu-Natal, South Africa CXP are now part of the Huntswood Group Full time R1 000 000 - R1 200 000 per year

    Job DescriptionJob Overview:Huntswood is looking for a Team Leader with the right talent and skills to lead our team. The purpose of the role is to drive performance delivered to Huntswood clients and their customers, by achieving outstanding levels of quality, sales and operational efficiency.Job ResponsibilitiesLeadership & GuidanceProvide direction and...

  • Sales Team Leaders

    6 days ago

    Durban, KwaZulu-Natal, South Africa Talksure Full time R80 000 - R120 000 per year

    TALKSURE SA is looking for highly motivated, fun, innovative TEAM LEADERS to Join OUR Business and be apart of this Amazing Family. All you need to do is Monitor and Lead a Team of Sales Agents. Start your YEAR being settled in a NEW Job and feeling Safe and Secured knowing that your dreams and aspirations are achievable.All you need to do is:Effectively...

  • Onsite Team Leader: Sales

    2 days ago

    Durban, KwaZulu-Natal, South Africa HOMii Lifestyle Full time R400 000 - R800 000 per year

    Role Title: Onsite Team Leader: SalesRole Description:We are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.As a team leader, you will be the contact point for all team members, so your communication skills should be...

  • Team Leader

    2 days ago

    Durban, KwaZulu-Natal, South Africa Winning Form Group Full time R250 000 - R400 000 per year

    Premium Bets has an exciting opportunity available for a  Team Leader (Food and Beverage) to be based in Springfield, Durban. The successful incumbents will be Accountable for, supervising and supporting food and beverage branch managers. This includes assisting with  health and safety management, facility management, kitchen management, stock management,...

  • Graphic Design Team Leader

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Hollywoodbets Full time R120 000 - R180 000 per year

    ResponsibilitiesBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...

  • Graphic Design Team Leader

    6 days ago

    Durban, KwaZulu-Natal, South Africa Winning Form Full time R120 000 - R180 000 per year

    ResponsibilitiesBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...

  • Customer Care Team Leader

    1 week ago

    Durban, KwaZulu-Natal, South Africa Ignition Group Full time R200 000 - R400 000 per year

    DescriptionThe role:Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy...

  • ESure Team Leader

    7 days ago

    Durban, KwaZulu-Natal, South Africa Huntswood Full time R250 000 - R500 000 per year

    Job Description :We are looking for a Team Leader with the right talent and skills to lead our teams to join our team in Durban.Job Responsibilities :Managing Performance and achievement of team KPIsLeave/ Absence management ensuring required resourcing is available as per SLA.Disciplinary & HR related matters are attended to as they arise in line with...

  • USA Collections Team Leader

    6 days ago

    Durban, KwaZulu-Natal, South Africa Huntswood Full time R1 200 000 - R2 400 000 per year

    Job OverviewThe Collections Team leader will oversees the process of recovering outstanding payments  related to past-due mortgage or maintenance accounts for our U.S. based clientThe purpose of the role is to guide, oversee, develop, and inspire the team to achieve the goals that contribute to the growth of the department and wider organization, they do...

  • Operations Team Leader

    1 week ago

    Durban, KwaZulu-Natal, South Africa Hollywoodbets Full time R400 000 - R800 000 per year

    ResponsibilitiesBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...