Key Accounts Coordinator

1 week ago

Roodepoort, Gauteng, South Africa Clicks Group Full time

Listing reference:
click_023296

Listing status:
Online

Apply by:
20 January 2026

Position Summary
Industry:
FMCG & Supply Management

Job category:
Other: FMCG, Retail, Wholesale and Supply Chain

Location:
Roodepoort

Contract:
Permanent

EE position:
No

About Our Company
Clicks Group

Introduction
We are seeking to appoint a Key Accounts Coordinator (Pharmacy) - Lea Glen (Inland South/Free State). The candidate will report into the Regional Key Accounts Manager.

Job Description
Job Purpose:
To provide support to the national and regional key account managers, by coordinating and organizing all critical functions linked to the service level agreements within the Clicks / Hospital / Link channel, in line with the UPD strategic and Group objectives

Key Performance Areas

  • To efficiently offer support to the Regional Key Account team, communication and correspondence with key stakeholders, as well as the efficient delivery of any other relevant tasks as and when required, in order to provide the necessary support to the Key Accounts Manager in a professional manner
  • To assist in managing inventory levels by compiling daily stock reports
  • To manage, resolve and provide feedback on day-to-day customer and client care queries on time using identified business tools / email (collection, delivery and non-delivery issues).
  • To liaise, co-ordinate and follow up on special customer deliveries.
  • To generate, compile and distribute reports and stats when required.
  • To liaise with customers on orders, as well as create and circulate to the relevant departments.
  • To proactively identify areas within UPD where process efficiencies can be improved and provide solutions to consistently reduce costs.
  • To manage day to day adhoc requests from customers (including invoices, POD's)
  • Compile KPI reports in conjunction with Regional KAM.

Skills

  • Communication skills (verbal and written)
  • Presentation skills
  • Relating and networking skills
  • Analytical skills
  • Planning and organising (prioritisation skills)
  • Problem solving skills
  • Customer service management MS office
  • Advanced Excel and analytical skill

Knowledge

  • Knowledge of service excellence and customer principles
  • Knowledge and understanding of the industry (pharmaceutical / healthcare desirable)
  • Knowledge of SAP IT systems

Personal Competencies

  • Report writing
  • Delivering results and meeting customer expectations
  • Following instructions and procedures
  • Analysing
  • Presenting and communicating information
  • Adhering to principles and values
  • Planning and Organising
  • Ability to work under pressure and respond to requests timeously

Minimum Requirements
Minimum Education & Qualification:

  • Matric
  • Post matric certificate/qualification in administration/customer care (desirable)
  • Nursing experience would be advantageous (hospital key accounts coordinator)

Minimum Job Related Experience

  • 2 – 3 years' experience in areas of customer care preferably with some experience in pharmaceutical/retail/healthcare.

N.B: We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful.

  • Key Accounts Coordinator

    1 week ago

    Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    Listing reference: 023296Listing status: OnlineApply by: 20 January 2026Position summaryIndustry: FMCG & Supply ManagementJob category: Other: FMCG, Retail, Wholesale and Supply ChainLocation: RoodepoortContract: PermanentEE position: NoAbout our companyClicks GroupIntroductionWe are seeking to appoint a Key Accounts Coordinator (Pharmacy) - Lea Glen (Inland...

  • Key Account Manager

    4 days ago

    Roodepoort, Gauteng, South Africa Clicks Group Limited Full time

    Listing reference: 022960Listing status: OnlineApply by: 17 December 2025Position summaryIndustry: Pharmaceutical SectorJob category: Other: FMCG, Retail, Wholesale and Supply ChainLocation: RoodepoortContract: PermanentEE position: YesAbout our companyClicks GroupIntroductionWe are looking to recruit for a permanent Key Account Manager (Exports) to work for...

  • Dispatcher / Logistics Coordinator

    2 weeks ago

    Roodepoort, Gauteng, South Africa Hedz Recruitment Full time

    DispatcherOur client, a specialist in Transport and Logistics, is seeking a Dispatcher / Logistics Coordinator for the Roodepoort area.Are you highly organized, detail-oriented, and thrive in a fast-paced environment? A reputable company is looking for a Dispatcher / Logistics Coordinator to manage vehicle movements, optimize routes, and ensure smooth...

  • Procurement coordinator

    2 weeks ago

    Roodepoort, Gauteng, South Africa Hedz Recruitment Full time

    Our client, a prominent player in the truck solutions industry, based in Roodepoort, Johannesburg, is seeking a dedicated and experienced Procurement Coordinator to join their team. As a Procurement Coordinator, you will play a vital role in managing the procurement of materials, with a specific focus on vehicle and truck parts, to support the company's...

  • Financial Accountant

    5 days ago

    Roodepoort, Gauteng, South Africa Fanél Glassware Full time

    Accountant – Full Time (Onsite)About FanélFanél is a proudly operated third generation company dedicated to the highest quality of customer services, delivered with a sense of warmth, friendliness, passion and personal pride. We provide a vast variety of glassware, kitchenware and giftware to the hospitality, kitchen architecture and interior industries...

  • Coordinator - Order er Operations

    2 weeks ago

    Roodepoort, Gauteng, South Africa MTN Full time

    Description MTN GROUP HUMAN RESOURCESJOB PROFILE(EBU 2.0) Title of job:  Coordinator Order CancellationNumber of subordinates:0MTN Job Level:Location of the job: Constantia Office ParkSolid Reporting Line:Team Leader  Dotted Reporting Line:Manager: Order Fulfilment   Mission/ Core purpose of the JobWorking closely with the MTN Executive Leadership...

  • Coordinator - Order er Operations

    2 weeks ago

    Roodepoort, Gauteng, South Africa MTN Full time

    MTN GROUP HUMAN RESOURCESJOB PROFILE(EBU 2.0)Title of job: Coordinator Order CancellationNumber of subordinates:0MTN Job Level:Location of the job:Constantia Office ParkSolid Reporting Line:Team LeaderDotted Reporting Line:Manager: Order FulfilmentMission/ Core purpose of the JobWorking closely with the MTN Executive Leadership Team and the Opco CEOs, the...

  • Coordinator - Order er Operations

    2 weeks ago

    Roodepoort, Gauteng, South Africa MTN Full time

    MTN GROUP HUMAN RESOURCESJOB PROFILE(EBU 2.0) Title of job:  Coordinator Order CancellationNumber of subordinates:0MTN Job Level:Location of the job: Constantia Office ParkSolid Reporting Line:Team Leader  Dotted Reporting Line:Manager: Order Fulfilment   Mission/ Core purpose of the JobWorking closely with the MTN Executive Leadership Team and the...

  • Sales Marketing Coordinator

    2 weeks ago

    Roodepoort, Gauteng, South Africa Boleng Mechanical Engineering Services Full time

    Minimum Qualifications RequiredDiploma/ degree in marketing or sales managementMin of 0 years relevant working experienceDriver's license a mustAdditional Education and TrainingSocial media advertising qualificationsResponsibilitiesAreas of responsibilityCustomer ServiceClient RelationshipsMarketing StrategiesIncrease salesData TrackingClient satisfaction...

  • Accounts Payable Administrator

    1 week ago

    Roodepoort, Gauteng, South Africa Quest Staffing Solutions Full time

    NOW HIRING: Accounts Payable AdministratorLocation:Roodepoort, JohannesburgContract:Immediate StartPay Rate:R99.48 per hour6 Months contractOnsite Mission / Core PurposeTo process all creditors transactions accurately and timeously while supporting the Payables Supervisor and Payables Division. This role ensures valid, compliant, and on-time payments to...