Account Manager

Role Purpose

This position is maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales. 

Position level: Associate.

Key Responsibilities

Demonstrating deep understanding of the customer decision maker's strategies, priorities and needs.

Maintaining solid knowledge of LSEG propositions to initiate conversations and raise interest. 

Handling an assigned Growth accounts book on a proactive basis.

Building and embed a long-term trusted advisor relationship within assigned accounts. 

Driving growth by expanding LSEG footprint within their accounts. 

Focusing on maintaining overall customer engagement and expanding and retaining led net revenue. 

Leading all commercial activities within accounts, owning the end to end customer relationship. 

Driving efficiency in account administration (especially for lower value and growth potential accounts).

Running internal and external partners and maintaining networks to negotiate and close deals. 

Being Accountable and responsible for simple order taking. 

Qualifications and Experience Required

Strong understanding of customers and their business model and workflows.

1-4 years of experience in account management or financial sector.

Sophisticated selling skills (identity, develop and articulate a complex proposition/consultative selling).

Strong negotiation skills.

Superior interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency.

Problem solving skills: ability to understand, articulate, structure and solve client needs.

Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.

Ability to collaborate with other teams.

University/college degree, equivalent experience may be considered depending on position/department, advanced degree may be preferred.

Confirmed account management, sales or marketing experience in a customer facing environment required.

Why Join Us?

We're proud to offer a working culture that supports growth, balance, and purpose:

Hybrid and flexible working arrangements.

Constant Learning: 90 Day Sales On-Boarding Program, E-learning platform, a range of workshops, access to real-time economic data.
A welcoming, inclusive culture backed by Employee Networks.
A competitive referral bonus program.
Access to private healthcare, wellness support, and pension contributions.
Professional development:Quarterly Connects to ensure you meet your Goals & Objectives.
Paid volunteer time to support causes that matter to you.
A team that values your input and supports your goals.

We believe diversity makes us stronger. If you need reasonable accommodations during the application or interview process, please let us know - we're here to support you

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.