Network Support Technician

2 days ago


Alberton, Gauteng, South Africa Onboarded Solutions Full time R60 000 - R80 000 per year

Internal IT Network & Desktop Support Technician

Location:
Alberton (On-site)**

A fast-growing telecoms company is looking for an experienced
Internal IT Network & Desktop Support Technician
to support their office and field teams.

What You'll Do

  • Provide Tier 1 & 2 support (in-person, phone, remote).
  • Install and maintain desktops/laptops, Windows/macOS, and Microsoft 365.
  • Handle onboarding/offboarding, account setup, hardware, and data migration.
  • Support mobile devices (Android/iOS).
  • Assist with LAN/WAN, Wi-Fi, VPN, DNS, DHCP, and connectivity issues.
  • Support VoIP phone systems.
  • Manage AD/Azure AD, MFA, and endpoint security.
  • Assist with backups and documentation.

What You Need

  • 2–4 years' IT Support/Desktop Support experience.
  • Strong troubleshooting skills with Windows 10/11 & Microsoft 365.
  • Good understanding of TCP/IP networking.
  • Excellent communication and problem-solving skills.

Highly Beneficial:

  • Telecoms or fibre network experience.
  • Knowledge of Zabbix, Mikrotik, or similar tools.
  • IT certifications (CompTIA, Microsoft, etc.).


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