Operations Assistant

5 days ago


Cape Town, Western Cape, South Africa Somewhere Full time
Operations Assistant / Virtual Assistant

Location: Remote, US hours (South Africa)

Type: Full-time - 40 hours/week

Salary: $1,100 - $1,500/pm

About the Company

Our client acts as a middleman between car dealerships and backend automotive products such as warranties, service plans, and theft-protection solutions. They partner with dealers, streamline access to these products, and earn a cut of each sale. As the business grows, they're looking for an Operations Assistant who can take ownership of admin tasks and help build smoother, more efficient processes.

Role Overview

This role is ideal for someone who is organized, proactive, and enjoys creating order out of chaos. You will support daily operations, take over routine admin work, and help implement clear, repeatable systems that free up the owner to focus on revenue and partnerships.

Key Responsibilities
Administrative Support
Handle customer claims, follow-ups, and email communication.Organize documents, track requests, and keep records up to date.Assist with daily operational tasks as needed.Process & Systems Support
Build simple, efficient workflows to streamline operations.Create tools like dealer onboarding checklists, templates, trackers, and SOPs.Identify inefficiencies and suggest improvements.​​​​​

Dealer Support Coordination
Assist with onboarding new dealerships.Gather necessary information and ensure all documentation is complete.Maintain strong communication between the client and dealership partners.Ideal Candidate
Highly organized with strong attention to detail.Comfortable taking ownership of tasks and following through consistently.Process-driven — enjoys creating systems, checklists, and workflows.Strong written communication skills.Tech-comfortable and able to learn new tools quickly.Reliable, professional, and proactive in solving operational gaps.

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