Inventory Manager

Job Function

Custodian of Inventory and continuous improvement procedures within the business. This is to be achieved by managing and controlling the inventory within operations and overseeing to the management and development of the staff within Inventory.

Key Performance Areas:

Stock Accuracy:

• Perform cycle counts as per business requirements to ensure what we are documented on the system accurately reflects what is on the floor.
• Perform full stock counts as per SLA agreement between business and client.
• Variance investigations and Stock losses.
• Pick face bin accuracy.
• Analyse stock allocations to ensure that the right stock is supplied at the right time.

Reporting:

• Oversee to the daily block stock and cycle counts and ensure that reports are compiled and submitted within 15 days to clients and Executive for sign off.

Inventory Management:

• Assigning storage and pick locations as per operational and client's requirements.
• Consolidation of inventory to ensure optimal location utilization and control.
• Monitor the S-Block list and report on them monthly.

SAP Updates & Transactions:

• Updating location master data to ensure accuracy and optimization.
• Managing and processing of adjustments & transfers to maintain inventory accuracy, throughput and availability.
• Manage and develop SAP to meet the company's operational requirements.

Client Retention & Customer Service:

• Maintain relationships between Clients, Customers and the Distribution Centre at the highest level through effective communication and the prompt response, follow-up and resolution of all queries.

Staff Management:

• Manage timekeeping of staff effectively.
• Handle all staff disciplinary matters for your department in consultation with the Human Resources department.
• Appointments of new staff.

Standard Operating Procedures:

• Facilitate Self-inspections to ensure compliance to Pharmaceutical, ISO and Client requirements.
• Monitor deviations ensuring all documentation and trending are in place and facilitate identification and correction of deviations.
• Facilitate and assist in SOP maintenance (reviews, updates and changes) and training to ensure SOP's reflect current business practices and staff.

Handling of Documentation:

• Ensure that all documents are neatly filed and easily retrievable.

CRM Management:

• Responses and resolutions of CRM's

Audits:

• Monitor and maintain compliance to regulatory and quality requirements.
• Engage with the QA department on implementing mock recalls and ensure that turnaround for this activity is 24 hours.
• Support the Finance department in the ISAE annual audit by supplying them with all required and supporting documentation.

Projects:

• Prepare, plan, lead and drive on-boarding and exiting customer/client initiatives.
• Engage with the Key Account Managers to be aware of client/customer needs and products as part of on-boarding process.
• Under-go the 34-point system when undertaking a new client.
• Conduct a needs analysis for on-coming clients to understand what storing specifications are required for their stock.
• Restructure the warehouse where appropriate to cater for client/customer stock.
• Engage with the DIT team to identify and implement any relevant technical and software changes to cater for new client/customer.
• Manage the exiting of a client/customer by identifying what stock we currently have in our premises against what is documented on the system.

Qualifications Required:

• Grade 12.
• Diploma in Warehousing / Materials Management is preferred.

Experience and Skills Required:

• At least 5 years warehouse management, of which a minimum of 2 years should have been spent in a senior management position.
• MS Office skills.
• Working knowledge of the labour and related acts and disciplinary procedure is required.
• Ability to effectively identify process measurements, to gather and analyse data, and to identify trends.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.