Retail Manager

4 days ago

Centurion, Gauteng, South Africa Blue Spec Holdings Full time R900 000 - R1 200 000 per year


Description

Main Job Function:

We're looking for a proactive and performance-driven Automotive Retail Manager to lead operations at our showroom and retail hub. You'll manage a team, drive customer engagement, and ensure the end-to-end car buying experience is smooth, trustworthy, and aligned with the Weelee brand. This role is perfect for someone with a passion for customer service, cars, and team leadership.

Key Responsibilities:

  • Lead all daily operations at the retail/showroom level, ensuring a seamless customer experience.
  • Supervise and coach a team of sales executives, admin staff, and delivery coordinators.
  • Drive sales performance and meet monthly sales and customer satisfaction targets.
  • Ensure compliance with vehicle presentation, pricing standards, and inventory readiness.
  • Resolve customer queries and complaints with professionalism and care.
  • Collaborate with marketing, logistics, and procurement teams to align on stock, campaigns, and events.
  • Monitor KPIs (e.g., sales volumes, test drives, lead conversion rates) and take action on performance trends.
  • Ensure proper documentation, vehicle handovers, and delivery processes are followed.
  • Maintain a clean, safe, and welcoming environment for all customers and staff.
  • Stay up to date with used car market trends, competitor activity, and pricing strategies.


Requirements

Job Requirements:

  • 3+ years of experience in retail management, preferably in automotive, tech, or fast-paced retail environments.
  • Strong leadership and team management skills with a hands-on approach.
  • Excellent communication, negotiation, and customer service abilities.
  • Data-driven mindset with experience working with CRM, sales dashboards, and inventory tools.
  • Knowledge of used car retail or vehicle sales processes is a strong advantage.
  • A passion for cars and the automotive industry.
  • Valid driver's license (essential).

What We Offer:

  • Competitive salary with sales incentives.
  • Dynamic, fast-growing company with opportunities to advance.
  • A supportive team culture focused on innovation and trust.
  • The chance to be part of transforming how South Africans buy and sell cars.


Work Level

Mid-Level

Job Type

Permanent

Salary

Market Related

EE Position

No

Location

Gauteng - Centurion

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