Talent Recruitment Consultant MMH250911-9

Role Purpose

Provide talent sourcing and recruitment services in order to support the business' current and future scarce and critical talent requirements that will enable the business to meet its objectives.

Requirements
Qualifications

• Bachelor's degree or diploma in HR, Behavioral Sciences, Industrial Pyschology or Business.

Experience

• At least 3 years of experience in talent sourcing or recruitment.
• Experience and knowledge of HR practices and legislation.

Duties and Responsibilities

Internal process

• Collaborate with business stakeholders and the Human Capital (HC) team to determine talent requirements aligned to scarce and critical capabilities.
• Provide guidance and consult with stakeholders to determine, plan and forecast current and future talent and recruitment needs based on industry insights and internal trends.
• Partner with the relevant stakeholders to unpack the role requirements i.e. leveling, compensation, etc, and ideal candidate profiles to effectively acquire the right talent and provide input based on market trends.
• Develop and execute sourcing strategies to cater to scarce skills roles and create a continuous candidate and talent pipeline and candidate experience in line with talent strategy.
• Manage the full recruitment cycle acting as a key contact and adviser throughout the process in proactively sourcing and identifying top talent for various roles and functions within the business.
• Proactively source, pre-screen, interview and refer qualified candidates to relevant hiring line managers in partnership with HC partner.
• Effectively leverage off resources using a variety of sourcing tools (Linkedin, professional associations, social media, etc) to source candidate profiles to create recruitment leads and build talent pools.
• Use creative communication techniques to make initial contact with prospective candidates and raise awareness around exciting opportunities to solicit interest.
• Advise on and execute effective and efficient recruitment strategies to acquire critical, high-value, and scarce skilled, passive, and active candidates.
• Keep abreast of trends in the labour markets and financial service industry and share best practice and expertise to guide and influence hiring decisions.
• Timeously engage potential candidates on career opportunities through providing compensation, benefits, etc related information to ensure a seamless candidate experience.
• Analyse and utilise metrics and data in order to manage, report on and accurately measure the effectiveness of sourcing and recruitment processes and enhance them when necessary.
• Facilitate offers and pre-employment processes to ensure a smooth onboarding experience.
• Coordinate and participate in hiring events such as career or job fairs, external recruiting, and other networking events.
• Participate in workforce planning meetings and implement strategies to achieve recruitment or talent objectives.
• Guide management on recruiting processes such as the use of recruiting software system and their role to ensure a consistent candidate experience.

Client

• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service-level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within the area of responsibility.
• Participate and contribute to a culture that builds rewarding relationships, facilitates feedback, and provides exceptional client service.
• Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
• Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after-sales service.
• Manage client query processes and ensure that queries are tracked, accurately resolved, and used as a mechanism to improve client service and business processes.

People

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption, and maximize productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment, and dedication in support of organisational values.
• Select and recruit suitably qualified talent in line with Employment Equity principles and MMH culture.
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, and cohesiveness.
• Enable a learning culture whereby information regarding successes, issues, trends, and ideas are actively shared between team members.
• Effectively manage performance within the team in order to ensure business objectives are achieved

Finance

• Identify solutions to enhance cost-effectiveness and increase operational efficiency
• Manage financial and other company resources under your control with due respect
• Control the budget for the area, including the authorisation of expenditures and implementation of financial regulations.
• Manage high-risk and problematic financial issues in the area of accountability and contribute to the development of policy.

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