Traffic & Operations Manager

3 days ago

Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R250 000 - R500 000 per year


Our Client is looking for a Traffic & Operations Manager to oversee workflow, manage production schedules, and ensure seamless coordination across teams. The ideal candidate will have strong project management skills, excellent communication abilities, and a background in digital media or agency environments.

Key Responsibilities:
  • Implement and refine internal production systems and processes.
  • Manage, track, and facilitate all jobs in the system efficiently.
  • Set and coordinate timelines, ensuring all production schedules are met.
  • Report on the status of jobs and ensure critical deadlines are adhered to.
  • Oversee workflow and approvals processes to maintain efficiency.
  • Ensure quality control and content reviews before assets are delivered.
  • Support the Account Manager with client communication, ensuring smooth asset handovers.
  • Maintain strong relationships with clients and suppliers.
  • Prepare and source content, including copy and images, for layouts.
  • Manage editorial budgets and track expenditure.
  • Organise and participate in planning and client status meetings.
  • Process invoices and manage administrative tasks.
Qualifications & Experience:
  • A National Qualification or higher in a relevant field.
  • A minimum of 3 years of experience in digital traffic management within an agency.
  • Proficient in project management software (e.g., , Asana, Chase).
  • Strong understanding of digital media terminology and major platforms.
  • Excellent written and verbal communication skills.
  • Strong client service skills with experience managing stakeholder relationships.
  • Experience in budgeting and operational excellence within marketing or agency teams.
Technical & Soft Skills:
  • Project Management Ability to track tasks and manage workflows efficiently.
  • Operational Skills Ensuring smooth task allocation and project tracking.
  • Budget Management Monitoring expenditure and managing resources effectively.
  • Traffic Monitoring Identifying and resolving bottlenecks.
  • Report Preparation Tracking team capacity and project progress.
  • Communication & Collaboration Working closely with internal teams and external stakeholders.
  • Problem-Solving & Attention to Detail Ability to troubleshoot workflow challenges and maintain accuracy.
  • Adaptability & Time Management Handling multiple projects with tight deadlines.

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