IT Support Specialist

2 days ago

Johannesburg, Gauteng, South Africa BlueCloud Technology Full time

Company:
BlueCloud (on-site with leading banking client)

Location:
Gauteng, South Africa – Hybrid work setup

About the Role

BlueCloud is seeking a skilled
Level 2 IT Support Specialist
to support one of South Africa's leading banking clients. The role focuses on maintaining, troubleshooting, and optimizing enterprise systems built on a modern DevOps and middleware stack. You'll work in a hybrid environment alongside top infrastructure and DevOps engineers to ensure system stability, scalability, and performance.

*Please apply only if you have experience in at least 70% of the Core Technology Stack requirements below.

Key Responsibilities

  • Provide hands-on support for enterprise applications and middleware components.
  • Troubleshoot and resolve issues across CI/CD, messaging, and containerized environments.
  • Collaborate with DevOps and infrastructure teams to support seamless deployments.
  • Manage and monitor application servers, message queues, and caching systems.
  • Maintain documentation, logs, and system health reports.
  • Uphold governance, security, and compliance standards for the banking environment.

Core Technology Stack

  • Repositories & CI/CD:
    Artifactory, GitLab, Jenkins, SonarQube, Docker
  • Messaging & Streaming:
    RabbitMQ, Kafka, AuditMQ
  • Caching & Secrets Management:
    Redis, Vault
  • Application Servers:
    WildFly, Apache Tomcat, JBoss
  • Web Servers:
    Nginx, Apache
  • Security & Identity:
    Keycloak
  • Container Orchestration:
    Kubernetes

Qualifications & Experience

  • 3–5 years' experience in IT support or infrastructure/DevOps support roles.
  • Strong knowledge of GitLab, Jenkins, Docker, and Kubernetes.
  • Hands-on experience with Java application servers and Linux environments.
  • Understanding of CI/CD pipelines and messaging systems.
  • Familiarity with cloud or hybrid infrastructure (AWS, Azure, or private cloud).

Desirable

  • Experience in the banking or financial sector.
  • Certifications: Linux+, AWS, Kubernetes, or Red Hat.

Why BlueCloud

At BlueCloud, we partner with South Africa's top enterprises to modernize their infrastructure and accelerate digital transformation. You'll gain exposure to cutting-edge DevOps environments while contributing to impactful projects in the banking sector.

How to Apply

Apply directly via LinkedIn or email your CV to info

with the subject line
"IT Support Specialist – Banking Sector (Hybrid Gauteng)"
.

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