Mid Operations Co-Ordinator

2 weeks ago

Cape Town, Western Cape, South Africa Publicis Groupe Africa Full time

Company Description
Publicis Groupe is a global leader in communication. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing

transformation and digital business transformation.

Overview
The Middleweight Operations Coordinator is responsible for assisting in the

coordination and optimization of agency resources across creative, content, social

media, brand, and production teams. This role supports the Senior Operations

Coordinator by handling day-to-day resource scheduling and ensuring effective

utilization of personnel to meet project demands. The Middleweight Operations

Coordinator facilitates communication among team leaders to promote operational

efficiency and effective project delivery.

Responsibilities
Resource Coordination:

  • Support the scheduling and allocation of resources to ensure efficient utilization

across all agency projects and teams.

  • Assist in tracking resource availability and allocation, providing updates to the

Senior Resource Manager.

  • Work closely with team leaders to understand project requirements and align

resources accordingly.

Operational Support

  • Aid in the implementation of resource management processes and workflows.
  • Facilitate smooth communication and logistical coordination between account

management, creative, brand, social media, and production teams.

  • Address immediate resource needs by working closely with the resource

coordination team.

Process Assistance

  • Contribute to the evaluation of resource management processes and suggest

improvements to enhance efficiency and scalability.

  • Support the Senior Resource Manager in process documentation and workflow

refinement.

Technology And Tools Utilization

  • Utilize resource scheduling and project management tools to assist in resource

planning.

  • Provide support to team members in the effective use of technology and

resource management tools.

Team Dynamics And Development

  • Promote a collaborative and high-performing environment within the resource

management team.

  • Assist in mentoring junior resource coordinators and contribute to team

development efforts.

Reporting And Communication

  • Assist in preparing resource utilization reports, highlighting key insights and

metrics.

  • Communicate resource-related updates and challenges to the Senior Resource

Manager and team leaders.

Qualifications

  • Experience in resource management or project coordination within a creative or

advertising agency.

  • Strong organizational and communication skills, capable of managing multiple

priorities effectively.

  • Familiarity with project management and resource allocation tools (e.g., Chase,

Roar, Altair).

  • Ability to work collaboratively within cross-functional teams.
  • Analytical skills with the ability to interpret resource data and support decision-

making.

  • Proactive and adaptable, comfortable in a dynamic and fast-paced

environment.

Additional Information
Why Join Us?

  • Be part of a vibrant team that values creativity and operational excellence.
  • Gain experience in a supportive environment that encourages professional

development.

  • Collaborate with professionals dedicated to high-quality project delivery and

client satisfaction.

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