Service Advisor

3 days ago

Cape Town, Western Cape, South Africa MAN Automotive South Africa Full time
  • Provide effective customer contact regarding all aspects on repairs undertaken on customer's vehicle.
  • Ensure prior authorization of repairs/service is obtained & customers' signature is on the job card.
  • Ensure description, customer and vehicle details and confirmation of the payment method are in order.
  • Responsible for the intake of customer vehicles through completion of job cards detailing work.
  • Manage the 24 hour breakdown service.
  • Perform standby duties as per the set schedule.

Qualifications:

  • Grade: 12 Matric Certificate.
  • Technical qualification or a comparable qualification.

Skills:

  • Computer Literate.
  • Customer focused with a results driven approach.
  • Good communication (oral and written) & interpersonal relations skills.
  • Pro-active, reliable, be self-motivated.
  • Work independently though being a team player.
  • Work well under pressure and maintain good customer relations.

Experience:

  • Experience of ESA - 1 year.
  • Experience in a similar role in the automotive industry - 5 year.
  • Experience in the heavy commercial vehicles industry - 1 year.

Closing date: 01 January 2026

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