Real Estate Virtual Assistant
3 days ago
Our client is a Real Estate Agent in New Jersey that is seeking an individual who embraces opportunity and is committed to extraordinary customer service - to their clients and their colleagues.
We are seeking someone who is capable of implementing and managing multiple real estate systems and projects with minimal supervision. This person has a high degree of creativity, organizational skills, attention to detail, and consistent communication. The right candidate thrives in a fast-paced environment to support the team in managing the client experience and will take on a wide variety of challenges and provide creative solutions. The ability to adapt to a constantly changing environment and shifting priorities is a must in a successful candidate.
Responsibilities
- Build, implement, and manage all systems for sellers, buyers, rentals, lead generation, database management, information management, and back-office support
- Social Media & Email Marketing, including all social media platforms
- Transaction management: Oversee all contracts through closing. This includes acting as a liaison between real estate agents, clients, attorneys, mortgage brokers, inspectors, etc. during the process of a transaction to effectively manage the administrative tasks involved from contract to close.
- Document management, including ensuring compliance with office, helping with e-signatures, and assistance with contracts.
- Create and maintain an operations manual that documents all systems and standards
- Responsible for coordinating activities related to listings: validating info, inputting listings in Multiple Listing Service (MLS) system, submitting commission invoices, preparing marketing, managing signs & lockboxes
- Responsible for appointment preparation including generating Comparative Market Analysis for Listings & Sales Comparisons for Buyers
- Responsible for assisting with client events including but not limited to planning, day of coordination, set up & follow up.
- Database & client management including but not limited to house anniversary, birthdays, holiday cards, closing gifts & client events
- Responsible for helping lead agent or showing assistant by scheduling and arranging showings as well as sending buyers/agents any relevant info or MLS attachments prior
- Responsible for Open House coordination, set up & follow up
Qualifications
- Prior experience as a Real Estate VA
- Social Media marketing experience required
- Must have the ability to quickly shift focus and prioritize
- Working knowledge of the following systems: Lofty CRM, Fello, Canva, Google Suite, Docusign, Facebook, Instagram
- Strong written and verbal communication skills
- Marketing skills - social media, print, and web-based
- Sales skills - Cold calling leads
- Exceptional organizational and project management abilities
- Great ability to focus
- Concerned about doing things the right way
- Calm under pressure
- Learning-based
- Service-based attitude
- Proven ability to succeed
- Customer Experience attitude
- Growth Mindset
- Thought Leader
- Strong verbal and written English skills
Sample tasks needed help with:
- Create marketing flyers using Canva
- Send out Holiday/Anniversary Cards to Clients
- Operations Manual for Real Estate Business
- Email blasts/Newsletters
- Create Social Media Templates/Content on Canva
- Assist in the creation of marketing materials such as newsletters, blog posts, and promotional campaigns.
- Manage Email lists and subscriptions.
- Maintain and update CRM systems (Lofty CRM)
- Send Reminder/Follow-up communication for all transactions (transaction coordination templates/automation)
- Assist in planning virtual events, webinars, workshops or online conferences.
- Learn DocuSign – to send forms to buyers, sellers, tenants after buyer consults and listing presentations.
- Input new leads, contacts, and client info.
- Track interactions with clients
- Perform general admin duties such as data entry, file organization, and document preparation.
- Assist with project coordination and task management.
- Research and gather data as required.
- Adapt to additional tasks and responsibilities assigned.
- Emails for testimonials to clients who have not submitted them.
- Questionnaires for new clients (pre-buyers' packet and pre-sellers packet)- helps learn about the client and we can send to gather info before we schedule zooms.
Programs Being used:
- Lofty CRM
- Fello
- Google (G-suit products, google drive, email, forms, sheets, word documents)
- Microsoft Word
- Canva
- DocuSign
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