IT Support Engineer

1 week ago

Cape Town, Western Cape, South Africa Parvana Full time R250 000 - R500 000 per year
Job Description
About our client:

Our client was established in the 90's and while headquartered in Cape Town, they do have a large office in Jhb and great global presence with over 500+ employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing who love utilising cutting-edge tech and digitised processes. They prioritise integrity, training, mentoring and have both the size and budget to ensure great career progression.

What you will be doing:
  • Administer / support MS Active Directory and/or Entra ID, including creating, amending, and deleting user accounts.
  • Supporting end-user devices (laptops, desktops, printers, mobile devices), operating systems, and Office 365 apps.
  • Troubleshoot networking and security issues.
  • Monitor, investigate, and remediate security threats.
  • Support anti-virus and security solutions.
  • Configure, administer, and troubleshoot Office 365 services (Exchange, Teams, SharePoint Online, OneDrive, and Intune)
  • Resolve service requests in adherence to SLAs.
  • Provide escalated support to IT Administrators.
  • Support voice applications, video conferencing, and biometric access control equipment.
  • Attend meetings and maintain accurate documentation.
What our client is looking for:
  • MCP/A+/N+/M365 Certified Administrator or equivalent
  • Experience in desktop support/Tier 1 IT Support Engineer
  • Experience with Office 365 and Azure installation and support, and installing and troubleshooting laptops, desktops, printers, and mobile devices.
Job ID:
  • J107043
For a more comprehensive list of opportunities that we have on offer, do visit our website -

Requirements

IT Support Engineer, Tier 1, MS Active Directory, Entra ID, Office 365, Azure, Networking, Security, End-user devices, Desktop support, MCP, A+, N+, M365 Certified Administrator

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