underwriting executive

2 weeks ago

Johannesburg, Gauteng, South Africa HR Genie Full time R2 000 000 - R2 500 000 per year


Our client in the Financial Services Industry is looking for a Underwriting Executive. Your:

Formal Education:

  • Completion of the NQF Level 5 qualification.
  • Successful completion of the RE 5 Examination Level 1.
  • Class of Business in personal and commercial lines.

Experience:

  • A minimum of five (5) years' working experience within the Insurance industry.
  • Prior experience in managing underwriter performance, growth, and sustainability.
  • Experience operating at a managerial level in the short-term insurance industry is a must.
  • Proven track record of conducting high-level negotiations.

Verbal and written communication, in English and Afrikaans, at all levels.

will enable you to do the following:

Processes:

  • High-Level Operational Oversight and Complex Risk Management.
  • Provide strategic guidance to the team in line with corporate vision and organisational goals, effectively communicating their implications.
  • Focus primarily on managing complex risk placement, liaising with internal and external stakeholders as required.
  • Evaluate and report on the unit's performance to the COO, setting realistic goals and managing capacity.
  • Oversee adherence to compliance standards and work towards optimising processes to ensure the quality of service.
  • Engage in strategic projects and operational improvements to enhance underwriting practices.
  • Uphold and maintain quality standards that promote client satisfaction and cost efficiency.

People:

  • Team Management and Development.
  • Foster a positive work environment that supports the professional growth and development of team members.
  • Ensure high staff morale, effectively managing internal and external relationships.
  • Motivate and lead underwriters, building and maintaining a cohesive team.
  • Promptly address operational performance issues and escalate irresolvable problems to the COO.

Client Service Excellence:

  • Provide strategic support to the sales team in acquiring and retaining profitable business.
  • Ensure the prompt resolution of customer queries/complaints, maintaining open lines of communication during the process.
  • Implement work routines that align with operational plans, effectively managing service delivery goals.
  • Oversee the correction of unprofitable policies and ensure that policies are not overexposed.

Technology:

  • Continuous Improvement and Efficiency.
  • Drive changes aimed at improving operational effectiveness and efficiency.
  • Deliver periodic reports on performance and potential improvements to the COO.
  • Identify and recommend areas or ways to enhance processes and procedures.


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