Specialist Analyst Programmer

Development/ configuration of ICT solutions to meet business requirements effectively, efficiently on time and with the required quality assurance.

Role becomes part of a high performance cross-functional team. Position OutputsContribute to Strategy and Planning by:

• Working collaboratively with all ICT functional areas to ensure solutions can be consumed using innovative digital platforms.
• Researching, analysing and designing proof-of-concept solutions using digital technologies.
• Assisting in the preparation and documentation of solution requirements and specifications for new solutions as well as existing digital solutions.
• Assisting in preparation of documentation to enable handover of solutions to other support teams.
• Researching on emerging application development best practices, languages and standards.
• Participating in the delivery of Solution/ Application Architecture deliverables.
• Participating in the delivery of Integration Architecture deliverables.
• Participating in the delivery of Enterprise Architecture deliverables. Participation in the Operational Management of the Application Development Environment by:
• Cultivating and disseminating knowledge of application development best practices.
• Producing quality technical specifications aligned with architectural standards.
• Developing optimized digital and mobile solutions based on technical specifications.
• Enhancing and improve existing solutions to become more digitally focused.
• Ensuring quality assurance on work delivered.
• Performing unit testing.
• Participating in integration testing and User Acceptance Testing.
• Enabling continuous Integration and Deployment of Digital solutions using DevOps Principles.
• Implementing Best Practice Standards.
• Performing Production support of solutions (24/7).
• Performing incident analysis and resolution.
• Performing analysis on incidents to identify trends and improvements required.
• Recommending and schedule software improvements and upgrades to reduce technical debt within the environment.
• Managing applications through their life cycle.
• Liaising with other technical and operations teams to ensure successful implementation and running of digital solutions.
• Contributing to Known Error Database.
• Contributing to Service Catalogue.
• Implementing Architectural standards.
• Adhering to governance and best practice processes across ICT SDLC methodology.
• Training, mentoring, managing and providing guidance to Junior Staff.
• Assisting with identifying digital opportunities to enhance automate business processes.
• Analysing and evaluating relevant information to support the decision-making process.
• Producing relevant reports aligned to Outputs.
• Working according to Agile, DevOps and Other Supported Methodologies.
• Working in Adhere to governance and best practice processes across ICT SDLC methodology.
• Producing technical and integration specifications based on business requirements.
• Producing clean, efficient code based on technical specifications.
• Testing and deploying programs and systems.
• Fixing, troubleshooting and improving existing software.
• Integrating software components based on specifications.
• Managing Change and Release Management processes relevant to department and RACI.
• Taking development Lead Role on Projects.

Qualifications and Experience

• B Degree / National Higher Diploma or National Diploma (NQF 6/7) in Information Technology.
• 5 – 8 years' experience in direct or related specialized Development field. ROC
• 8 Years relevant and solid experience in supervising activities in ICT Department, diagnostic and quality of work-flow and procedures;
• Lower-level certificates/qualification concerning quality execution of work, within the defined operating procedures, standards and working routines. Or provide technical guidance/expertise. Execution of work ensuring compliance with at least 3 yrs at supervisory/ managerial level or specialist experience.
• Advantageous: Transnet leadership Development Programme. Required Certifications:
• Certification in ITIL Foundation/Service Management/ Intermediate levels – Beneficial
• Certification in TOGAF – Beneficial
• Certification in COBIT – Beneficial
• Certification in ISO 20000 – Beneficial
• Certification in Agile – Beneficial
• Certification in DevOps – Beneficial
• Certification in Lean – Beneficial Experience:
• 5 – 8 years' experience in direct or related specialized Development field. General
• Valid Driver's License
• Willing to Travel
• Willing to work extended and after hours in support of production issues or project deadlines where needed. Requirements of Trust and Honesty in the handling of finances as per the National Credit Act Amendment 19. Standard Job Requirements
• Driver's License code 08
• Travel as required and approved.CompetenciesService Change Management
• Assesses, analyses, develops, documents and implements changes based on requests for change. Service Design Management
• Contributes to the improvement of service design activities. Emerging Technology Monitoring
• Supports monitoring of the external environment and assessment of emerging technologies to evaluate the potential impacts, threats and opportunities to the organization. Incident Management
• Identifies and classifies incident types and service interruptions.
• Records incidents cataloguing them by symptoms and resolution.
• Following agreed procedures, identifies, registers and categorizes incidents.
• Gathers information to enable incident resolution and promptly allocates incidents as appropriate.
• Maintains records and advises relevant persons of actions taken. Problem Management
• Can describe the difference between a Problem and an Incident and demonstrate the correct use of each term. General Competencies: Continuous Service Improvement Management
• Implements and contributes to the development of a continuity management plan.
• Coordinates the assessment of risks to the availability, integrity and confidentiality of systems that support critical business processes.
• Coordinates the planning, designing, and testing of maintenance procedures and contingency plans. Business Continuity & Disaster Recovery
• Implements and contributions to the development of a continuity management plan.
• Coordinates the assessment of risks to the availability, integrity and confidentiality of systems that support critical business processes.
• Coordinates the planning, designing, and testing of maintenance procedures and contingency plans. ICT Framework Standards Management
• Evaluate compliance to IT frameworks and standards.Equity StatementPreference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.